Lisbon Road Animal Hospital: Cote Tyler DVM

I myself find that you never know who you will see. We have a favorite person who is always unavailable. I have lost all confidence in the team and find they are more concerned about the bottom line than the pets we have!. Our three dogs are family! I realize they are busy but that doesn't account for the expense and lack of support you receive from the staff. I am now searching for a new place to entrust with the care of our dogs. Would no longer recommend as we have in the past!

I have been a a customer of Lisbon Road Animal Hospital for over 4 years with various animals and have always spoken highly of their practice and recommended them to everyone. I can no longer do that after the changes I've seen in the practice. I'm not sure if the changes are due to COVID or something else, but they haven't been positive, and they've led to medical issues for my pets and increased costs for me. After my cat had a dental cleaning and extractions at Lisbon Road, she was sent home with a new antibiotic. It didn't work and it took several phone calls to connect with the vet. The office did not see her or even attempt to schedule an... read full review

I love all the vets here except one whom I won't name. Dr Robitaille is my favorite. She never makes me feel rushed and goes above and beyond to get the answer if she doesn't know it at the time. For those complaining about how "all they care about is money", well it's a business, just like a Drs Office. Most of the Vet practices around here are owned by big corporations that charge the big $$$. It's not this particular location or these particular Vets. It's sad really. Maybe check out insurance for your pets or look for a locally owned practice, if you find one let me know!!!