called for estimate to replace oil boiler to a propane boiler. looked at the job 4 months ago no estimate. has more excuses on why he can't deliver oil, repair equipment etc. lost his phone, broke his hand, you name it thankfully he didn't come back as I found a much more trustworthy company to do business with .. keep looking..
Jan 2023
These people shouldn't go into business if they don't want to actually do the work!! We made 2 appointments to have our heat pump serviced. The first appointment came and went with no call stating that they were running late. We had to call 4 hours after our appointment time to find out there was a breakdown, but they would just be a little late, they never showed and no call. We called them the next day and were told there was an emergency no heat call, so we rescheduled. We were told they would be here at 9am, at 10 am we called and were told, "they would be there sometime today." Again, no call, no show! We wasted 2 days waiting for these people and no professional courtesy to even call to cancel. Don't take days out of work to wait for these people!
Dec 2021
absolute joke of a company. scheduled for a cleaning. no show. we called them. "our google calendar stopped working and we lost all our appointments." okay questionable excuse but maybe. rescheduled and another no show. they could not "fit us in". that was number 2. rescheduled for today (12/27 at 9 am). no phone call. no communication at all. waited and called "we can't make it today". absolutely the worst company with zero sense of customer service, lousy communications skills and follow through. do not use this company if you value yihr own time.
Google: 5/5
called for estimate to replace oil boiler to a propane boiler. looked at the job 4 months ago no estimate. has more excuses on why he can't deliver oil, repair equipment etc. lost his phone, broke his hand, you name it thankfully he didn't come back as I found a much more trustworthy company to do business with .. keep looking..
These people shouldn't go into business if they don't want to actually do the work!! We made 2 appointments to have our heat pump serviced. The first appointment came and went with no call stating that they were running late. We had to call 4 hours after our appointment time to find out there was a breakdown, but they would just be a little late, they never showed and no call. We called them the next day and were told there was an emergency no heat call, so we rescheduled. We were told they would be here at 9am, at 10 am we called and were told, "they would be there sometime today." Again, no call, no show! We wasted 2 days waiting for these people and no professional courtesy to even call to cancel. Don't take days out of work to wait for these people!
absolute joke of a company. scheduled for a cleaning. no show. we called them. "our google calendar stopped working and we lost all our appointments." okay questionable excuse but maybe. rescheduled and another no show. they could not "fit us in". that was number 2. rescheduled for today (12/27 at 9 am). no phone call. no communication at all. waited and called "we can't make it today". absolutely the worst company with zero sense of customer service, lousy communications skills and follow through. do not use this company if you value yihr own time.