“Excellent experience! This was my first time here, I was greeted promptly upon entry by a very friendly person behind the desk. I was there for a full eye exam (eye health as well as a new lens prescription). The tech I had wasn't unfriendly, but efficient and nice, but no small talk--totally fine, I was happy to rest my voice (some people say I talk too much anyway). After a few different rooms, machines, flashing lights and reading wall charts I waited to see my doctor. Dr. Young was my doctor this past visit and I couldn't have been more pleased with her clear, caring, and thoughtful approach. Thorough, but not at the cost of being careful. I was provided my perscription and (like any good museum), walked out through the "gift shop". I enjoyed the browsing and found a few frames that were to my liking. I didn't purchase anything on this visit--I'm shopping around since I have two good frames at the moment that just need lenses. But the sales person/optometrist was knowledgable and nice. A few dings for me on the retail part of the operation: I was surprised that pupillary distance was measured by putting a dot on the glasses with a lens pen--I feel that there are better ways than this in 2024 but I'm no ophthalmologist or optometrist. I did feel as though they were a little hot on the "selling" portion of the business. I wouldn't say I ever felt pressured, but I won't say that I didn't feel any pressure either. On the positive side, they had a huge selection of frames. Your standard Luxottica brands (Oakley, Ray-Ban, etc.), but also others. And a small selection of Maine-based frame companies! All in all, slight oddities on the retail side aside, I still feel that this is a 5-star establishment (maybe 4.5 stars, 'cuz who's perfect?!). I look forward to going again.“
Optometrists
“Excellent experience! This was my first time here, I was greeted promptly upon entry by a very friendly person behind the desk. I was there for a full eye exam (eye health as well as a new lens prescription). The tech I had wasn't unfriendly, but efficient and nice, but no small talk--totally fine, I was happy to rest my voice (some people say I talk too much anyway). After a few different rooms, machines, flashing lights and reading wall charts I waited to see my doctor. Dr. Young was my doctor this past visit and I couldn't have been more pleased with her clear, caring, and thoughtful approach. Thorough, but not at the cost of being careful. I was provided my perscription and (like any good museum), walked out through the "gift shop". I enjoyed the browsing and found a few frames that were to my liking. I didn't purchase anything on this visit--I'm shopping around since I have two good frames at the moment that just need lenses. But the sales person/optometrist was knowledgable and nice. A few dings for me on the retail part of the operation: I was surprised that pupillary distance was measured by putting a dot on the glasses with a lens pen--I feel that there are better ways than this in 2024 but I'm no ophthalmologist or optometrist. I did feel as though they were a little hot on the "selling" portion of the business. I wouldn't say I ever felt pressured, but I won't say that I didn't feel any pressure either. On the positive side, they had a huge selection of frames. Your standard Luxottica brands (Oakley, Ray-Ban, etc.), but also others. And a small selection of Maine-based frame companies! All in all, slight oddities on the retail side aside, I still feel that this is a 5-star establishment (maybe 4.5 stars, 'cuz who's perfect?!). I look forward to going again.“