Rhiana was second to none in the due diligence she employed while reviewing my account. It has never been more of a pleasure than today to get my billing with Dead River in order thanks to Rhiana!
February 2024
Excellent service! Had a breakdown last week in extreme cold. The Ellsworth based crew, Customer Service Representative, Delivery Driver & Service Technician were very efficient and it was repaired within hours. Thank you! We appreciate it!
February 2024
It was 4:45pm on Friday before a forecasted major storm. My boiler was emitting an odd oil like smell. The customer service personnel answered my call, got a serviceman to my home that night, and a motor was replaced within an hour. Now THAT is outstanding customer service!
Rhiana was second to none in the due diligence she employed while reviewing my account. It has never been more of a pleasure than today to get my billing with Dead River in order thanks to Rhiana!
Excellent service! Had a breakdown last week in extreme cold. The Ellsworth based crew, Customer Service Representative, Delivery Driver & Service Technician were very efficient and it was repaired within hours. Thank you! We appreciate it!
It was 4:45pm on Friday before a forecasted major storm. My boiler was emitting an odd oil like smell. The customer service personnel answered my call, got a serviceman to my home that night, and a motor was replaced within an hour. Now THAT is outstanding customer service!