Northeast Heat Pumps

Northeast Heat Pumps is a highly recommended company known for its excellent service and support. Customers appreciate the helpfulness and patience of the staff, particularly Molly, who assists with questions and concerns. The installation crews, including Cooper, Griffin, Noah, Rob, and Cole, are praised for their professionalism, knowledge, and efficiency. They arrive on time, introduce themselves, and explain the installation process thoroughly. The teams are dedicated to their work, even in challenging weather conditions, and they clean up nicely after completing their tasks. Customers report satisfaction with the performance of their Fujitsu heat pumps and value the thorough explanations provided about the units’ functions and maintenance. The office staff, including Erin and Molly, are recognized for their courteous and pleasant manner while handling financial and scheduling matters. Customers also note that the crews are well-trained, coordinated, and professional, making the experience smooth and stress-free. Installation day is described as efficient, with the team working quickly and checking in to ensure satisfaction. After installation, detailed instructions are given on how to operate and maintain the units, with staff providing clear explanations and written manuals. Customers feel confident in their investment thanks to the careful assessments and expert guidance from the system designers, especially Cole. Overall, Northeast Heat Pumps is celebrated for its commitment to customer care, expertise, and professionalism, making it a top choice for heat pump installation in the area.