I was essentially just hung on by the guy who I was transferred to. I was trying to find out how to ask a seller of a piece of used refrigeration equipment a question about the amount of refrigerant needed. He said that he has "enough business to last ten years" and that he was declining the take us on. I couldn't get a word in edgewise before he was ending the call. He was rude and dismissive. He might have been irritated that his receptionist had to ask him several questions on my behalf ahead of time, but she knew so little that she couldn't field even the simplest of questions herself. If they trained their phone people more, then he wouldn't... read full review
I was essentially just hung on by the guy who I was transferred to. I was trying to find out how to ask a seller of a piece of used refrigeration equipment a question about the amount of refrigerant needed. He said that he has "enough business to last ten years" and that he was declining the take us on. I couldn't get a word in edgewise before he was ending the call. He was rude and dismissive. He might have been irritated that his receptionist had to ask him several questions on my behalf ahead of time, but she knew so little that she couldn't field even the simplest of questions herself. If they trained their phone people more, then he wouldn't... read full review