We did an annual tune up again this year, and after the guys left, we had an electrical issue. Mark came out again (on a Saturday), to take a look at it, suggested an electrician he trusted. That electrician came out and fixed it quickly as well.The fact that Mark did not know if the issue was related or not to the AC unit (it wasn't-just a bad outlet), coming out a second time and to refer someone quickly, shocked me on his kindness. Went above and beyond to come take a look for us on what was going on. Affordable, trustworthy and kind! Will always refer this company.Service: HVAC system maintenance
January 2023
Really great people! Polite over the phone and after describing the problem with my wall mount, the guy knew exactly the part to go buy before he came over. He was in and out of there pretty quickly and for a reasonable price.
January 2022
Highly recommend Pro-Tech Refrigeration. Everyone is very professional, kind and courteous. Installers are very knowledgeable and can explain every thing. Very clean both in appearance and work area. Boiler that was ordered came in a timely fashion and was installed in the same manner. Office staff is always very happy and a delight to speak with on the phone.Can't say enough about these fine folks.
We did an annual tune up again this year, and after the guys left, we had an electrical issue. Mark came out again (on a Saturday), to take a look at it, suggested an electrician he trusted. That electrician came out and fixed it quickly as well.The fact that Mark did not know if the issue was related or not to the AC unit (it wasn't-just a bad outlet), coming out a second time and to refer someone quickly, shocked me on his kindness. Went above and beyond to come take a look for us on what was going on. Affordable, trustworthy and kind! Will always refer this company.Service: HVAC system maintenance
Really great people! Polite over the phone and after describing the problem with my wall mount, the guy knew exactly the part to go buy before he came over. He was in and out of there pretty quickly and for a reasonable price.
Highly recommend Pro-Tech Refrigeration. Everyone is very professional, kind and courteous. Installers are very knowledgeable and can explain every thing. Very clean both in appearance and work area. Boiler that was ordered came in a timely fashion and was installed in the same manner. Office staff is always very happy and a delight to speak with on the phone.Can't say enough about these fine folks.