Paychex

Jan 2024

I had to use Paychex as required by a prior company affiliation. Now that my situation has changed, I can’t leave Paychex fast enough. Awful customer service, difficult to reach a person, constant mistakes. Then there’s a different dept for every little thing. I never talk to the same person twice. Not to mention the high cost for this poor service. Check out Gusto.

Dec 2023

Horrible experience!!! Was signed up for a service I never wanted or asked for. When my first payroll was run I specifically asked what money would be taken out. I was assured only the taxes because I don’t have direct deposit. Then all of a sudden the entire payroll was taken out, even though it was explained to me that the checks would only be removed early if I did direct deposit. The money would be removed when the employees cashed them.After calling and sending numerous emails there was no response from payroll “specialist” I was also charged for running my pistol even tho I was offered 6 months free if I switched over, should have been a red flag they were...read full review

Nov 2023

I trusted this payroll company and they were not collecting the proper taxes had no excuse besides they made a mistake and put the company in a terrible situation right before the holidays