Horizon Services - Air Conditioning, Plumbing & Heating

Horizon Services has been providing exceptional heating, cooling, and plumbing services for over 30 years in Maryland. They offer same-day appointments and 24/7 service without emergency fees, ensuring complete comfort for homeowners. Customers appreciate the professionalism and skill of the technicians, who arrive on time and respect the home by using drop cloths and booties. Many reviews highlight the clarity in communication, with technicians explaining options without pressure. One customer praised a technician for his outstanding service and patience during furnace repairs, noting that he treated them with respect and provided valuable information. This positive experience led to the customer signing an annual contract. However, there was a mention of dissatisfaction with one technician, which was addressed by the company through a follow-up visit that restored satisfaction. Overall, Horizon Services is recognized for its commitment to quality work and customer service, making it a reliable choice for HVAC needs.