“The service technician came down to assist Community Garden Market in Shepherdstown, with a reach-in freezer issue that has plagued us since install in 2015. They diagnosed the problem and fixed the leaking issue and returned a day later to fix an additional issue of a leaking fitting to stop of frozen water dam buildup. Excellent communication on their part even without good internal communication on our part. They stood by their repair and checked back with us and handled everything in a highly professional manner. I can't say enough good things about this company other than we are certainly going use them in the future for all our HVAC and Refrigeration needs!“
“There team of workers was great. Each knowing what the other one had to do to get the work done on a timely manner.“
“McIntire has serviced us many times and has installed two new heat pumps for us within the last 5 years. Every time they are here they are prompt, friendly, efficient and knowledgeable. I highly recommend them if you want things done right and in a timely manner.“
“These guys are the best! Great service with a smile and great rates. I have used them many times and I am always pleased with the outcome.“
“Absolutely amazing family business! Very responsive, fair pricing, timely appointments. Every person we have interacted with has been absolutely incredible. It is hard to come by a business with this sense of responsibility to their work these days.
They deserve far more than 5 stars, but 5 is all I’m allowed!
As for me and my family, we will be dedicated customers as long as we live in the service area.
09/07/24 Update - had another great service call! We called after hours on a Saturday & left a message. They responded promptly with a return call, apologized for missing the call & someone got to our house within about 30 minutes. Diagnosed the problem and we have a plan to fix it! The contractor that came out was professional, personable, and informative!“
“Excellent, prompt service !! Very well mannered and knowledgeable. Highly recommend their service for HVAC needs !!!“
“My husband and I had recently moved and were looking for a company to use. I saw multiple neighbors of mine get fuel from Hardell, so of course we called. The guy we spoke to was so helpful, and we placed an order right away. Not even 2 days later, delivery was done. So easy, and such great quality and customer service.“
“AMAZING!!! Thank you!!! Saved me $10K!!!! So thankful they came for service in Martinsburg!!!! I won’t be using anyone else now!!! I almost got ripped off by another company!Service: Repair HVAC“
“We have worked with Tristate Plumbing multiple times: leak in a pipe from a nail in the wall, no water pressure, …The same person happened to come out each time. Very thorough, explains the problem clearly and fixes it quickly. Prices are reasonable. We’ve been very happy with this service!Service: Plumbing leak repair“
“Compressed Air Services is the best in the tri-state area! Their staff is knowledgeable and professional in providing the best solution with your application. They cover everything from small shop compressors to large industrial/ medical equipment. We are very pleased with the services they provided for us! Highly recommended!“
“Sign says Ferguson HVAC. Normally not a retail sales operation yet I was very lucky to find the start / run capacitor I needed for my AC.“
“Great Service!! On time and very knowledgeable. Repaired and serviced our commercial A/C units now they work like brand new. Thanks Corey and John M. We have already scheduled another appointment for an electric repair.. Thanks from Total Mobility Services, Inc. Frederick, Md.“
“Great company! From the first phone call to the payment - I was treated with respect and they solved the problems. Pipes burst, had no water in winter. Darren was awesome. This was an old house with many pipes crammed in a small crawl inaccessible space. He and co-worker figured it out and saved me. Don't hesitate to use this company!“
“The man is very experienced and reasonably priced...just leave a message and he will usually get back to you soon“
“They did a great job of replacing our aging air conditioner, and at a reasonable price. We couldn’t be happier.Service: Installation“
“Local small business, great service and always willing to the extra mile. Use them for my maintenance and supplier. 1-09-24 Update, due to the storm, I asked for them to top of the tank, they were extremely responsive and as usual provided what I asked for. I just can't say enough about this company and how responsive they are.“
“MS Johnston has served our business for the past six years. Recently they evaluated a refrigeration problem and gave the best possible customer service! Highly recommend.“
“I called Eastern Panhandle on Sat, June 22, as my home cooling system had stopped cooling, in the middle of a 95 degree day. I received a return call within 1 hour, and a tech arrived that same evening. 5 stars!“
“After 14 years Fridinger-Ritchie just performed a second water heater replacement for us. I called around for quotes but once again no one could beat their price. I called them on a Monday, described what I wanted, and they had someone here on Tuesday afternoon with the new water heater ready to do the work. Most other places wouldn't give me a quote over the phone, some wanting to charge me just to visit and provide a quote. There technician Paul did an excellent job, he was courteous, efficient, and very clean. I really have to give these guys 5 stars.“
“Recommend this company highly. They are courteous and knowledgeable on all things pertaining to your furnace. Always quick to respond to your requests“
“He was very polite and personable. I was informed of the service call and the opening of the drain charge.“
“They were efficient and understanding. I found them to be Family and person oriented.“
“I have been a customer of R T Services for over 8 years. They have replaced my heating system and installed a new gas heater and gas tankless water heater. Phil and Matt, who installed my system, are perfectionist in their work. The new gas lines were routed to give easy access for any service work and the installation reflected their pride in their work. The newer staff continue their reputation of professional service and concern for their customers.“