“i have been a patient for this clinic for 12 years now, and this is the single physician's office that i stuck with for this long because i absolutely loved drs pansuriya and bangoria here. but ever since the murder of dr. pansuriya, the customer service quality of this place has been sort of going down hill. dr. pansuriya (who was a good doctor for me) prescribed generic advir for me years ago but i never took it regularly. recently my doctor in FL told me i really should get back on it, so i called the office to ask them to send in the Rx. however, they REQUIRE me to have a visit just to have this Rx. i told them last time i went in for a visit in sep,and saw the PA andrea (one of the worst care providers i have ever seen in my life; she did absolutely nothing, did not even go over my blood work with me), and that i would not waste my time like that again. i requested a "tele medicine" with dr. bangoria, the office told me he would send me a link for video call. i asked what time, she said "i do not know.". so this morning, i saw a txt with the link, clicked on it, no one was there. waited for another 5, then decided to give office a call. a woman told me there was no way for them to give me a window, let alone a specific time for a video call (before, they were able to as this was not the first time i needed a phone consultation). so i had to repeat what she just told me "are you saying that i have to sit by my phone and wait for this text msg all day? and this is the only way i can have a call with dr. bangoria? and this is the only way i can get my Rx?" she said yes. i just want to say, even comcast cable company is better than this coz they at least give you a 4 hour window. ? having said that, dr. bangoria actually called me directly (which is a lot easier to catch than a txt msg coz my phone rang louder than a txt msg) he was as kind as before. but as a long time patient, i for sure wish they had a better mechanism for tele medicine. after all, we are in 2024 already and my insurance company constantly sends me txt msg reminding me that i can do tele medicine these days.“
“Quick testing ,fair diagnosis, and full checkpoints for reaching hbp hypertension lowering goals“