“After 10 years of hacving solar panels, it was recently discovered that I have roof, attic, interior ceiling and wall damage form the panel mounts having lost the water seal and has been leaking causing this damage. My agent at the solar panel company informed me that I would be being contacted by CS1 Remodeling for setting up an appraisal consult for estimated damages.
I was contacted in less than 24 hours by Lex L. , the CS1 Customer Service and Scheduling Coordinator for setting up the service appraisal. Patiently listening while dictating, She first asked me to describe in detail the damages that can actually be seen. She then thoroughly expalined the next step in the process of being scheduled. She set up the appointment at the next available time which was approximately 7 days from her initial call. She followed up with me once a day giving me updates about my appointment reassuring me that my repair needs are a CS1 priority.
Two days after her call my area had a very bad and long down pour of rain. It wasn't until have way in the day did I realize there was additional water damage to my house located in a different area. I called Lex as soon as I realized this additional damage and she went into quick action calling her supervisor and the renovation crew to get my appointment moved from the original day to the VERY NEXT DAY! Not only the next day but the very first appointment of 7:00am.
Lex L. is nothing less of professional, curteous, espressed synmpathy and care listening to my situation and if I owned a business dealing with customer service, Lex L. would be my first hire!
If you need home repairs especially water damage repairs, I recommend CS1 Remodeling!“
“DC Home Remodeling did a great job transforming our primary bedroom and bathroom into a relaxing dreamscape! Mustafa and his team were very easy to work with. Also, huge shout out to the contractors! Their work was top notch and they timely addressed everything to make our vision came to life. This was my first remodeling experience and I wasn’t sure what to expect, but the experience was great with this team!“
“Super communications throughout the project. Crew was diligent, efficient and safe. Cleanup was perfect.“
“We've owned a home for 10 years now and I can honestly say that Orlando and HF Roofing has been one of, if not the best, companies we have ever worked with. Even before Orlando came out to provide an estimate, his communications were better than the other roofers we contacted. Then, he showed up on time for the estimate, provided it within days, and got us on the schedule quickly.
That's all before the work started, and it only got better.
The crew did our entire roof, including replacing a good amount of rotted wood, and new siding in just about a day and a half. That causes a lot of debris when you are ripping up 70 year old wood/siding, and yet I haven't found one piece of material in the yard or flower beds. Their cleanup was amazing. They also protected our flowers/shrubs/trees perfectly.
As for how the work turned out, the roof and siding exceeded our expectations. It all looks amazing.
Thank you Orlando and HF Roofing!!!
HIGHLY recommend!!!“
“Always persistent and consistent customer service for both current clients and new prospects.“
“I had another service that gave me a mediocre job a couple years back but didn’t fix it till now with this service.“
“This is truly a professional and honorable service. I had a roof leak and contacted Charli via email. Within 24 hours he had come to my house (even though I wasn’t there; I had a guest staying), he assessed the damage and repaired the damage. What is critical to note is the following. Although most of the leak stopped, there was still a small amount of water getting in so I emailed Charli . He returned to the house within 24 hours, reassessed the situation, and resealed the roof without charge. This is old school honor, service, reliability and professionalism. It is my absolute pleasure to recommend this business unreservedly.“
“These guys were awesome. Showed up right on time, were able to quickly diagnose the issues with my roof, and made the repairs needed. Highly recommend!“
“Once you are a customer with Boyd, you are a customer for life! Such clear, thorough communication and prompt follow up…they replaced our roof, clean our gutters and even removed our prehistoric roof antenna and satellite dish when we needed them to. Really great company who don’t take their reputation for granted!“
“We had a very positive experience with Tamer as our LEI sales representative for replacement windows. He was very knowledgeable about the product and very professional throughout the price quote process. All questions after the first home meeting were answered very promptly without any sales spin. The final quoted price was competitive with other estimates. Their production timeline was also a couple of weeks shorter than most other quotes received. Would recommend reviewing their products to see if they are a fit for your needs.“
“This the best roofing company I have come across and this guys are very professional in what they do. I highly recommend them to everyone for good services“
“We absolutely LOVE this company!! Today we had the semi yearly roof check & gutter cleaning. Caesar & Alexis did the work, & they were excellent! Pictures were taken of the roof & gutters, & sent via email. All of the employees we have dealt with have been top notch, & the maintenance package is a bargain. Thank you Arocon! We finally picked a winner!“
“I highly recommend Infinity Design Solutions.
IDS is willing to put in the work to complete a job the right way the first time. I inherited them when I took over a portfolio and was blown away by their work quality and customer service.
Many times contractors have to adapt to various work conditions, expectations of residents and timely service. IDS performs these task with high efficiency.
From brick-pointing (tuck pointing), exterior facade, fire escape repairs, concrete replacement and complex roofing issues, they have a multitude of areas they are willing to work so don't hesitate to ask them about any project.“
“I'm highly satisfied with the roofing service I received. The team was prompt, skilled, and effectively resolved any roofing concerns. I appreciate their attention to detail and the peace of mind they provided.“
“New half of a walkway, 20x4 ft, done in a day. Followed all instructions. Only complaint is that it's so much prettier than the original half“
“Excellent work. Everything looks great. Very detailed master. He charged for tile job, but also completed some plumbing work as well.“
“They completely dismantled my roof and made the necessary repairs so that the leaks stopped, but I'm at a loss for words. They were courteous, effective, and on time.“
“Highly recommend Dupont Roofing! Jeremy and his skilled crew fixed my roof flawlessly. From the initial consultation to completion, the experience was seamless. If you need roof repair or installation in Washington, DC, look no further. They are prompt, reliable, and their work speaks for itself.Services: Roof repair“
“I wanted to take a moment to express my sincere gratitude for the outstanding service you provided during the recent roof installation at my property. From start to finish, your team demonstrated exceptional professionalism, expertise, and attention to detail.
The quality of the work exceeded my expectations, and I am thrilled with the final result. It's clear that you take great pride in your work, and it shows in the finished product. I also appreciated the clear communication and timely updates throughout the project.
Thank you once again for your terrific service and for delivering such a great job. I will certainly recommend Olde To Better Yet LLC to others and look forward to working with you again in the future if needed.“
“Qualified and very professional work.Service: Roof repair for storm & wind damage“
“Isaac and his crew are timely, efficient and high quality work done at a good, well estimated price. Just about everything you can ask for as a homeowner and client. They went the extra mile of facilitating a rain barrel system into the installation, too. My new gutters are top notch. I will gladly recommend them to friends and family.“
“We've used Harry and Sons for multiple projects (roof, windows, siding). Each time was excellent. If we had any issues or questions, Glen was quick to respond.“
“We recently purchased our home in Bowie, MD and had been sourcing quotes for new windows, to replace nine original ones from when the home was built in 1985 and three replacements that were improperly installed in recent years. The owner, Pat, came out to discuss the windows that Capitol offers, and came in with a quote right between the others that we had received. Seth and Ryan both made the rest of the process easy. The installation went off without a hitch, with a large crew getting the job done in just a few hours. The new windows look spectacular, work well, and offer a bit of an improvement with noise cancellation (albeit I don’t think any window would cancel enough noise for me). I’m looking forward to using Capitol for our next home improvement - a new roof - next year after tax time.“
“Updating and upgrading because when the next downpour came, my roof was leaking again. FHI came out the same day and found where a squirrel had chewed through some mesh. They fixed it, and I'm happy to say that I have had no more issues. I think their intentions are good, and their work ethic is excellent. I have no qualms in recommending them.“
“Thank you Tim for such a wonderful job! The craftsmanship and customer service was top notch. Highly recommend Jones Roofing.“
“Harry is a true professional and master of his craft and his work ethic and quality of work are first rate! I recommend him to all my friends and family and would use him again in a heartbeat. It is rare to find someone so dedicated to his customers. Harry is someone who actually cares about the people he is helping and does his level best no matter what he's doing. He's been doing this for 40+ years and you can tell, the level of his experience and know how is impressive. If I could give him more than five stars I would!Services: Roof repair for storm & wind damage“
“This company is outstanding. As a Realtor and Property Manager, I often need a good roofer I can trust. Josh Ralls is the best. I enjoy their honesty, good workmanship, and reasonable prices.“