Reviews for Kibana Silver Spring
Write a reviewHours
Monday: ClosedTuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 9AM - 6PM
Sunday: 10AM - 6PM
Tips
by appointment only accepts credit cards accepts apple pay quiet garage parking bike parking wheelchair accessible tiffany ramon massage brazilian blowouts haircuts staff
Ratings
Google: 4.3/5 Facebook: 4.4/5 Foursquare: 7.8/10 Nextdoor: 10 ❤️Kibana Silver Spring
921A Ellsworth Dr, Silver Spring
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Hair cut and color by “Tiffany”Shampoo by MirnaGel mani/pedi by Thuy LeOn a whim on a Thursday morning, I called to ask availability for all the above services. I showed pics of the hair color I wanted (previously natural dark brown/black with belayage). Color was matched well and long layer cut with long bangs and face frame. I appreciated the color consult and true planning before anything was done. She used Vaseline to line the hairline which is great for someone like me with sensitive skin.Shampoo was great and neck rub was wonderful.I opted for gel mani/pedi for long lasting nails. She has great attention to detail. Listened to what I wanted and made recommendations...read full review
it was a confusing experience with literally a lady who wags her finger in a general direction and you are just supposed to know where to go.. i was there for a color, highlight and cut. i had called in advance on pricing and was told the extent of the color would determine the price. i had a gift certificate so i wasn't too concerned. i get there and wait for a bit. then i am brought back to another area and i wait some more. finally someone speaks to me in a hurried manner asking me to show my hair so they could see what they are dealing with. i am a nurse and i homeschool my children and the stylist proceeded to loudly exclaim how bad my hair was. i honestly just wanted to be kindly taken care of like i do for others every single day and immediately i feel embarrassed and humiliated in front of the other clients and staff. the stylist says if she had to pick my natural color she would say it was somewhere in the middle of my hair and i said i disagreed-my roots would be natural. unsettling. she literally slapped color on my head, forehead and ears (i am still washing it off). ran around answering her cellphone that kept ringing and another lady washed my hair. now she was AMAZING! and so kind. i get the highlights and tell the stylist how i want my cut. she proceeds to hand me the hair dryer to do it myself while she helps another client! this is truly a first for me. she returns and does my cut pointing out that it must have been a long time since my last cut because my ends are so thin. thanks again! we discussed a couple inches and she took way more and was super distracted. then comes time to pay. i pull out my gift certificates and she takes them from me before telling me the price. looks at them and says "okay $315-you still owe money." wow okay-usually i get the price first then give payment but ok. you canNOT add tip-that is cash or Venmo only-both of which i do not have. i do not carry cash anymore and um....everywhere lets you add tip on credit card so that's a not so bright choice. in all 3 stars - i did receive a service and i got to help too. thank goodness for the lady washing hair-best part of the 4 hour experience!
Tried this place on a whim because I wanted a cut and a pedicure. It was a place fairly close and offered both. The pedicure was relaxing and feet feel great now. And the shampoo - OMG, she snuck in a little neck massage! The shampoo has always been my favorite part of a haircut, but she took it next level!!! And the cut looks really nice. It has been a long time since I have gotten a cut (pandemic and all) but I think I found "my" go-to salon.