BEWARE Charged $300 for a virtual visit which they FORCE you do before being able to schedule an appointment. What a scam! They make you sign a disclaimer and force you to provide a credit card because they know insurance does not cover it. The front desk said it should only be $100 at most. Stay away!
October 2022
There were many red flags I should have recognized from the start, from erroneous labs, to lack of transparency with billing, to negligent communication and lack of responsibility taken. I really liked Dr. Baksh at first and was feeling very positive, but things quickly went downhill. Despite my primary concerns being mental health related and GI related, the doctor recommended allergy testing as part of (in her words) "a holistic approach". I did as she recommended, and when the results came back, she told me they show that I have a peanut allergy. I have been consuming all things peanuts my entire life and never had a reaction, ever. Despite explaining this... read full review
October 2022
Update: Because of my posting, Healthy Steps notified us we were no longer welcome as patients. They said the posting was clear we didn't trust their care. Thing is, I had no problem with the care, just the billing. Not only did they notify me, but they also expelled my husband who wasn't involved. It's apparent if you call them out on fraudulent charges they don't want to deal with you. Would give zero stars if it was an option. They also put the bill into collections with less than 90 days since the service when I’ve been in contact with them weekly and am the proactive one trying to get this settled. This is a fraudulent practice and when you... read full review
BEWARE Charged $300 for a virtual visit which they FORCE you do before being able to schedule an appointment. What a scam! They make you sign a disclaimer and force you to provide a credit card because they know insurance does not cover it. The front desk said it should only be $100 at most. Stay away!
There were many red flags I should have recognized from the start, from erroneous labs, to lack of transparency with billing, to negligent communication and lack of responsibility taken. I really liked Dr. Baksh at first and was feeling very positive, but things quickly went downhill. Despite my primary concerns being mental health related and GI related, the doctor recommended allergy testing as part of (in her words) "a holistic approach". I did as she recommended, and when the results came back, she told me they show that I have a peanut allergy. I have been consuming all things peanuts my entire life and never had a reaction, ever. Despite explaining this... read full review
Update: Because of my posting, Healthy Steps notified us we were no longer welcome as patients. They said the posting was clear we didn't trust their care. Thing is, I had no problem with the care, just the billing. Not only did they notify me, but they also expelled my husband who wasn't involved. It's apparent if you call them out on fraudulent charges they don't want to deal with you. Would give zero stars if it was an option. They also put the bill into collections with less than 90 days since the service when I’ve been in contact with them weekly and am the proactive one trying to get this settled. This is a fraudulent practice and when you... read full review