About Benjamin Franklin Plumbing of Silver Spring
Benjamin Franklin Plumbing of Silver Spring is a full-service plumbing company that provides emergency repairs, system installation, maintenance, and tune-ups. They offer 24/7 emergency services and are open 7 days a week. Their technicians are courteous, efficient, and knowledgeable, keeping customers informed throughout the process. They provide reasonable costs and are worth the extra money for their professional and personable service. With a focus on customer satisfaction, they are responsive to urgent needs, punctual, and respectful of customers' time and space. The company consistently impresses clients with its ability to follow through on appointments and deliver quality work. Customers praise the company for quick appointment scheduling and thorough inspections. Technicians are very pleasant, helpful, and knowledgeable, like Chris, who quickly diagnoses problems, such as with a cut-off valve, and helps with installations, including a new refrigerator. The company's technicians are excellent, professional, and solve problems quickly, even in emergency situations with old homes, like a 100 year Old Victorian house.
We had a leak last night and we didn't know where it was coming from. We shut down the water and called Benjamin Franklin. Betty was super nice and called the tech with our question and told us to go ahead and shut the water down and scheduled us for the earliest appointment in the day that she could. Moses arrived EARLY and very pleasantly told us our options and got right to work. He was thorough and professional and found the leak and fixed it quickly.