Reviews for SERVPRO of Crofton/Odenton/Severn
Write a review
From SERVPRO of Crofton/Odenton/Severn
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 4.6/5
BBB: A+
SERVPRO of Crofton/Odenton/Severn
8176 Telegraph Rd Ste C-D, Severn
Directions Appointment Call Suggest an Edit
Get your award certificate!
Chuck, Jim, and the office staff were amazing. They did what they said they would, when they said they would, always polite and friendly. I contacted them about a flood after the heavy rains and they were out immediately with the tools to make it better. They came over every day to check on the progress, even in the heavy snow.
During a historical rain, our townhome's basement got flooded just as we were about to sell the property. We lived far away, so we hired a restoration company. They wanted over six grand to fix the damage, which seemed outrageous. Thankfully, we got another estimate from SERVPRO of Crofton, MD, and they quoted just over two grand, which was much better.Even though we were 400 miles away, SERVPRO started the work immediately and kept us updated regularly. Within four days, they finished the job, and we paid them. However, another contractor we hired later found a problem with the tile flooring in a storeroom. I was upset and called Jim from SERVPRO, but it turned out that...read full review
Absolutely excellent service by Chuck! He explained everything, worked with me on times that were most convenient around my work schedule. And probably the best part was that I received a phone call back within 5 min when I called Sunday morning on Father's Day. Chuck was able to come by within 10 minutes to assess my situation & immediately got to work on getting rid of the wet carpet, insulation, & drywall. Would highly recommend!