From Smiles! Family Dental
Located in Salisbury, MD, Smiles! Dentistry offers restorative, advanced, general, and cosmetic dental procedures for patients in and around the area. Led by Dr. Joseph Heher, our practice utilizes state-of-the-art technology and innovative techniques to offer aesthetic and functional results for our patients' smiles. For individuals wanting to maintain and restore their oral health, Dr. Heher and his team perform routine dental exams, dental cleanings, dental sealants, digital x-rays, fluoride treatments, and scaling and root planing. As a part of cosmetic dentistry, we also provide veneers, teeth whitening, and dental bonding and contouring. The restorative and advanced treatments we offer include dental crowns, dental bridges, denture...
t's taken quite a while for me to post this review because the experience was so traumatic. To start off this place is NOT LGBTQ friendly. I am a Trans woman, I came to this place to get a cracked tooth fixed and I was in excruciating pain. The Staff was Ok, but as soon as I got in the chair the Dentist started in on me, expressing his disdain for my kind. He repeatedly called me sir even after I asked him to stop. I felt so powerless, in pain, stuck in this chair with a man who had absolutely no respect for who I was. When I was brought to tears and asked him to please stop berating me, his response was, "well you know I'm not doing it on purpose" He then started to lecture me on how tough us women were since we gave birth to babies and I should be able to handle anything. To top everything off, he broke my tooth in half and I was left with, "Well, I can't do anything about it now, you will have to go find a surgeon" He told me he couldn't prescribe pain pills so I was told to take tylenol for the pain. I left in Tears, feeling violated, So if you are LGBTQ, I would stay away from this place.
This was my first visit at Dr. Joseph Heher with my two sons. As new patients, the staff was very nice and polite as well as the doctor.Everyone engaged in conversation and the dental hygienist were very patient with my two sons while cleaning their teeth. My family and I felt welcomed and really enjoyed our experience. We look forward to building a relationship with this new dental office for they made us smile, laugh and feel comfortable!
Dr. Heher and his staff are wonderful. From my first appointment they have been welcoming, supportive, understanding and kind. Like many others, I had a great fear of the dentist chair. Working with this team of professionals has eased my fears and I actually look forward to my next appointment. I highly recommend Dr. Heher and his team.