Tri-County Computers

Tri-County Computers is a local, black-owned business in Southern Maryland that specializes in computer repair and IT services. They are committed to providing honest, affordable, and fast repair solutions for each client. The business starts every service with a diagnostic and evaluation, ensuring clients are educated and informed about the best course of action. They offer membership plans for both residential and commercial clients to help avoid downtime and provide personalized assistance when issues arise. Clients have praised Tri-County Computers for their exceptional customer service, with one customer calling the representative a "super awesome guy" who truly cares about his customers. The representative is reported to be attentive, keeping customers updated throughout the repair process, and offering price estimates that customers consider to be great. In one instance, Tri-County Computers helped a customer who had spent two weeks trying to fix a newly built computer that refused to boot. After troubleshooting and bouncing ideas back and forth, they discovered hardware failure. The business was accommodating when the customer's mother dropped off replacement hardware, and they had the computer running like new again within a week. Tri-County Computers has also demonstrated expertise in recovering data from damaged laptops. One customer was impressed by the business's upfront and reasonable pricing, flexibility in coordinating schedules, and knowledge about tech-related matters. Overall, customers highly recommend Tri-County Computers for their professional and personalized service.