“Email physical therapy it's nice it's healing it takes away pressure when you're in pain it takes away the capacity of the pain when you're exercising it gives you time to think it gives you motivation to move and want to move after you get finished your exercise ability to want a father the strength after you continue on you want to get up and just keep on walking out with a smile I enjoy the people they work very hard they love their job and they love what they do so I enjoy eman physical therapy they help me they're nice they're reliable and considerate people who love their patients and that's why I love going there when I go so thank you for accepting me for my physical therapy when I make it the times that I don't make it it has a lot to do with getting there back and forth because I don't have the funds to get back and forth so please hold on to me cuz I will be I will keep coming back and forth and I thank you guys for calling me to let me know that coming back and forth you're just basically trying to help me and I thank you for that I appreciate the physical therapy is very healing.“
“I was diagnosed with diabetes at the beginning of the year and had been struggling to find a dietitian for a while prior to reaching this very heartbreaking diagnosis. But then I found Penelope and Stellar Health Nutrition. Penelope’s easygoing manner and deep understanding of not only nutrition but human nature made it easy to talk to her about my struggles and challenges. She established herself as a partner in my dietary journey rather than an authoritative expert. Penelope encouraged me to explore various ways to reach my goal of reducing my A1C and improving my overall health. With her gentle guidance and generous support , in addition to my medication, I was able to bring my A1C down by 5 points in 6 months time. I highly recommend her and this practice to anyone who is interested and motivated to make changes in their health via their diet.“
“When I found this place it felt like a miracle! Doctor Molly Carr puts so much thought,care,attention, and time into her patients. She's amazing! And her assistant Ms. Monica is awesome too!“
“Where do I begin: as an athlete, I have been around other chiropractors and nutritionists.I first went to see Doc Casi a few years ago after I injured my self after a squat-rack work out. From the moment I stepped into her office, I felt like I had met a person who was really concerned with my well being and not just put me on a weekly program just to make money.As far as the nutritionist part, she has been patient with me. I am one of those patients that require a lot of attention and reminders. And, let me not get started with my test kits, ask her about the story and she will make you laugh.To sum it all up, Doc Casi is the best chiropractor and nutritionist in the entire galaxy.Thank you, Doc Casi!“
“Dr. Bradford is phenomenal. I have experienced headaches for years, and her treatment has helped to resolve the headaches and reduce the frequency of the headaches.“
“Los resultados son 100 por siento garantizados yo pude bajar 40 libras en 3 meses lo recomiendo ??“
“Clark's acupuncture sessions were a transformative experience for me, especially towards the end of my pregnancy. I sought his expertise to alleviate back pain and potentially facilitate a natural onset of labor. From the moment I stepped into his clinic, I felt enveloped in a serene atmosphere that immediately put me at ease.
Clark's attentiveness stood out during our sessions. He didn't just administer treatments; he took the time to genuinely listen to my concerns and asked insightful questions to understand the root of my issues. This personalized approach made me feel valued as a patient and ensured that the treatments were tailored to my specific needs.
One of the most remarkable aspects of Clark's practice is his ability to create a deeply relaxing environment. Each session felt like a rejuvenating escape from the stresses of everyday life.
Clark's expertise and dedication to his craft are truly commendable, and I wouldn't hesitate to recommend him to anyone seeking the benefits of acupuncture. Whether you're dealing with physical discomfort or simply seeking a holistic approach to wellness, Clark's compassionate care and tranquil sessions are sure to leave a lasting impression.“
“Wil is an awesome trainer. He’s very knowledgeable, kind, and motivating. I’ve become stronger and more muscular because of him. I can’t imagine working with someone more professional and qualified. He’s highly recommended.“
“A friend recommended that I consult Don Diggs for accupuncture treatment of my plantar fasciitis. I was leery of starting cortisone shots with my MD, especially with the warning that tendons can become more brittle that way. With five accupuncture treatments now, I am down from a 9/10 on the pain scale to about a 1 or 2. There are days I don't feel it at all. I am really grateful for the combination of accupuncture and e-stimulation. I also appreciate Don's advice about a few exercises tostrengthen the the area.“
“I always feel much better after an adjustment by Dr. Ring. I have been going to Olney Chiropractic Center for years and I highly recommend them for anyone with back pain.
At one point my back was in severe pain (from too much time sitting at a computer). The pain got so bad that I could barely tolerate sitting for more than about 20 minutes. It took several months of regular adjustments to gradually improve things, but Dr. Ring was able to resolve all of my back issues. Now I am able to sit again normally with no pain and only need to visit Dr. Ring for an occasional "tune up" to keep everything aligned properly.“
“I've gone to Dr. Lohr for several years for chronic neck pain caused by compressed nerves. She does a great job of giving me a "tune up" every month or so to keep it under control. Every now and then it flares up more and she's able get it back to maintenance with just a couple of visits. I'd definitely recommend her.“
“I loved my workout. It's efficient and effective. My trainer took the time to discuss my goals and devised a game plan to get there. All my settings on the machines are saved in my profile so any trainer can pick it up and know where I left off. Most importantly, my muscles knew they were worked! Thanks Yoli!“
“Trish is a god send!!! I’ve been going to her for over 7 years for acupuncture and she helps me with ANYTHING I’m going through: physical, mental or even spiritual. She is extremely knowledgeable and always has a positive attitude and good energy.“
“Upon performing an extensive research on my eating habits and analyzing my anatomy, Madie performed a comprehensive nutritional program specially tailored for my needs. It helped me greatly. I learned a lot and I feel much better. I fully recommend her services. In addition, she's a lovely coach!“
“My only complaint is the high cost of this program. It keeps me accountable and ironically completely pain free (no-pain -WITH-gain!).“
“The staff members have Great Customer service. And Dr. Charbel is about the mission not the compensation. That's what every patient wants to see in their doctors. Mission first before compensation. Keep it up Dr. Charbel!“
“I got treatment for two conditions: neck and back, and in both cases my pain was gone after completing the recommended treatment plan. I really liked the treatment I received, especially the manual therapy/massage and the exercises. All the staff are very professional, friendly and caring. Highly appreciated and recommended. Thank you guys for relieving my pain.“
“I have been a patient of this practice for 3 1/2 years. I think the practitioners there are educated, informed, and truly want to help people. They are caring and take the time to listen and advise you.
The weakest link for the practice is the front desk and administrative office. About 5 months after I became a patient, I tried to sign my 11 y.o. son up at the practice because he had eczema, despite dietary changes we had made at home. I registered him online and waited 2 weeks for the link to fill out his paperwork, but the link never came. When I called the office, Erin (who I think does not work there anymore) told me that she was going through the registrations and would send me a ink soon. To me, this is not good customer service, especially after I had explained that I registered my son 2 weeks ago, but I waited patiently, nonetheless. After another week passed by and still no response, I asked in person the next time during my appointment. Erin could not find my son's registration, so I used my phone while in the office to register my son again. This time, she was able to confirm receipt and sent me a link to finish my son's registration. This experience was annoying.
I noticed that sometime after this, more people were brought to work at the front desk and customer service did seem to improve somewhat until about 2 months ago. After my last appointment with Dr. Wong in September 2020, I was told to schedule my follow up in December. On October 13th I called and left a message on voice mail. My call was not returned, and on Oct. 17th, I sent an email with the subject "Second request for appointment" to the general inbox. As I am a teacher and very busy, I did not realize that nobody had responded to my inquiries until the end of October, so I called the front desk again. This time, somebody did answer the phone and I was able to schedule an appointment with Dr. Wong, but because Dr. Wong books out so far in advance, the earliest available was not Jan. 11th.
Needless to say, this last experience was very frustrating. I realize that the practice is very busy and they do spend extra time, listening to patients, which I feel, is very important. However, it is tricky for super busy people like me to have to follow up and take responsibility for calling again and again to schedule appointments. I teach during office hours and cannot always make phone calls. I would also expect that emails should be returned, as well.
I do have to say that they now have a person who deals with insurance matters and that has been extremely helpful, so that is real plus for this practice, as I have had some EOBs that needed further attention.
Overall, I give this practice 4 stars because of the weakest link in front desk/administrative matters/ customer service.
Update: 7/25/24:
My comments about this office remain unchanged. I still give it a 4/5. The office still has great practitioners, but the weakest link is the office management. The practice uses a portal and you are supposed to communicate with the practitioners via the portal. Well....if someone initiates the communication first and you respond, there is no problem. However, if you initiate the communication, there is usually no response. I sent a message TWO times asking for my appointment to be rescheduled and I received no response. Finally, I called and reached someone and was able to reschedule, but by then my practitioner was WAY booked out. This week, I sent a message with a question about a follow up to my mammogram. The automatic reply states that they will respond in 2 business days. Today makes the third business day and I have received no response. I will probably have to phone the office. It's just annoying. If they cannot reply to clients via the portal, then they should not offer it as an option.“
“Lisa Marie is extremely attentive. She asked probing questions to figure out how to target my "ailments." (I like her wording better) I feel like she gave attention to my answers as well. Also, in conjunction with the Chinese medicine and acupuncture, she referred me to one of the best dermatologists to assist with my skin issues. To me that is going above and beyond.“