Reviews for Marlon R Maragh, MD
Write a reviewHours
Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 4:30PM
Saturday: 8AM - 12PM
Sunday: Closed
Tips
by appointment only wheelchair accessible accepts credit cards garage parking, private lot parking accepts insurance bike parking
Marlon R Maragh, MD
14995 Shady Grove Rd Suite 150, Rockville
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Extremely poor customer service. I've been requesting my medical records for over a year and the office personnel say they are going to send them. To this day I have not received anything and they made me pay a fee to release them. This is very unprofessional and because of this I have wasted my money paying copays and fees for doctors visits that start and end with"they still haven't send the records?". I have also wasted my time and the doctor's time because we can't proceed further until the records are faxed over. The craziest part about all this is I asked for the records to be emailed to me at one point and they said they couldn't do it. Then I asked if I could pick them up and they said that wasn't possible either.
Absolutely the worst service. Spent tons of money and the customer service has gone to crap. After scheduling weeks ago they call 2 hours before appointment to "charge" a "new" patient fee. After years of paying for services. Literally, a 10 minute service ~ guess they need the money...and there goes another Black Owned Business...the front desk person clearly doesn't know how to speak to people, major attitude and no understanding THEY messed up!!!
I took my teenage son for treatment of mild acne there for 8 months with no significant improvement, no troubleshooting different medicine regimes. They were very insistent that the only solution is to take the adapaline pill, which they wanted us to do after the first initial 6 weeks. I refused because of the side effects of oral treatment. They didn't switch us to different topical solutions which our new dermatologist has done with great results. Maragh dermatology is probably commissioned by the company that makes adapaline to sell their product. Dont give them your business if you want actual treatment from medical providers who will listen to your needs