To me fairness is fundamental. To start with the positive is my standing practice. In the case of this practice, I have nothing positive to say. I am being treated for complications from a terrible accident. There were insurance changes. I saw a number of GIs to treat those complications. The ER referred me to Dr. Gupta. They scheduled a future appointment. I asked the scheduler to fit me in in the event of a cancellation. Thursday, I got a call for a Friday cancelation. I took the appointment. Diane the Office Manager then called and told me that they did not take my insurance. Diane said she did not want me to be angry about a large bill. I had a call with Diane and... read full review
March 2023
I have not been impressed by this practice at all. I was referred here by a current doctor, but it's been a nightmare! My first visit, I needed to postpone due to a work emergency. I was told I could do a video visit instead. I downloaded the app and filled out all the necessary informtion. No link was ever sent. I called the office and got their lunchtime voicemail. I called 8 times, up until closing and still only received the voicemail. I called the next day and was told I was a no-show. I explained how I never received a link and I they said the doctor doesn't see patients vurtually on Tuesdays so they never would have scheduled that. Execpt THEY DID! I... read full review
October 2020
I would give zero stars, but the lowest that can be provided is 1. How Dr. Gupta works is that you are going to need some expensive procedures. When you arrive for the procedures, you'll get a print out, but will not be permitted to speak with the doctor. After the procedures, you're going to pay again for an office visit. At the office visit, he will read from another piece of paper, which you could have received as a print out and read for yourself. If you ask questions, this will be viewed negatively. If he cannot figure out your problem, he will get frustrated and be rude to you and tell you your visit is over. He did not wish to answer questions and when... read full review
To me fairness is fundamental. To start with the positive is my standing practice. In the case of this practice, I have nothing positive to say. I am being treated for complications from a terrible accident. There were insurance changes. I saw a number of GIs to treat those complications. The ER referred me to Dr. Gupta. They scheduled a future appointment. I asked the scheduler to fit me in in the event of a cancellation. Thursday, I got a call for a Friday cancelation. I took the appointment. Diane the Office Manager then called and told me that they did not take my insurance. Diane said she did not want me to be angry about a large bill. I had a call with Diane and... read full review
I have not been impressed by this practice at all. I was referred here by a current doctor, but it's been a nightmare! My first visit, I needed to postpone due to a work emergency. I was told I could do a video visit instead. I downloaded the app and filled out all the necessary informtion. No link was ever sent. I called the office and got their lunchtime voicemail. I called 8 times, up until closing and still only received the voicemail. I called the next day and was told I was a no-show. I explained how I never received a link and I they said the doctor doesn't see patients vurtually on Tuesdays so they never would have scheduled that. Execpt THEY DID! I... read full review
I would give zero stars, but the lowest that can be provided is 1. How Dr. Gupta works is that you are going to need some expensive procedures. When you arrive for the procedures, you'll get a print out, but will not be permitted to speak with the doctor. After the procedures, you're going to pay again for an office visit. At the office visit, he will read from another piece of paper, which you could have received as a print out and read for yourself. If you ask questions, this will be viewed negatively. If he cannot figure out your problem, he will get frustrated and be rude to you and tell you your visit is over. He did not wish to answer questions and when... read full review