“I recently took my two shiba inu puppies to the vet, and I couldn’t be more pleased with the experience! From the moment we walked in, the staff was incredibly welcoming and attentive. They made sure my pups felt comfortable and at ease, which made a huge difference.
The vet was thorough and took the time to explain everything, answering all my questions with patience and care. Both puppies received their check-ups without any fuss, thanks to the gentle approach of the staff. They even showered my pups with treats and affection, which had them wagging their tails the entire time!
The facility was clean and well-organized, creating a calm atmosphere for both my pets and I. I left feeling confident in my puppies' health and grateful for the outstanding care they received. I highly recommend this vet clinic to anyone looking for compassionate and professional care for their furry friends! Thank you for making our visit such a positive one!“
“If you're looking for an awesome dog trainer, you can stop. You found her. Not only is she friendly, personable and easy to talk to, she really knows her stuff. The way she interacts with the dog and owners shows how much she knows from years (decades?) of training. Thanks Megan. You were a pleasure to work with and the "Handsome Hankster" loves you very much.“
“My pup Theo loves this place and so do I. Every time we go he is so excited to go in and play. The staff is absolutely wonderful. I couldn’t ask for a better place for my dog while i’m at work!“
“The staff here is very friendly and their prices are very reasonable. Stephanie did a MAGNIFICENT job on Mia! It was her first time visiting here. VERY HAPPY AND SATISFIED!!!THANKS FOR A SPECIAL SPA DAY!!!“
“Schmae is great with my hyper dog. He loves going to see her. He always comes home with a bowtie and a cute photo.“
“Brandonwood is my puppy’s happy place. She runs to the gate every morning when I drop her off and is exhausted when I pick her up. They are great with daycare and boarding. Highly recommend!!“
“A++++...I just felt it necessary to make another review since I have a new dog, rescue, named Sammy. When you consistently go back to the same groomer year after year there's a positive reason for that scenario. I met Erin when she was the "head groomer" at another facility and followed her when she moved out to start her own business. My dog is my family and his/her care is not taken lightly and I give that care to someone who I trust implicitly. Erin took such good care of my cocker, Brenna, for many years before I lost her November, 2023. In March, 2024, I was blessed with the opportunity to own a senior rescue with issues. Despite these issues, Erin has given him the most tender care, patience & understanding. She's in this business because she loves animals and that definitely shines through with her grooming. She always asks me how I want the cut and explains what she's going to do before I leave. There is a defined line of communication that she adheres to so the customer is always satisfied. That's one of the many reasons I love dealing with her. I can say, with the utmost honesty, that she is one of the best groomers around and I have had quite a few with "not so great" stories. I'm a widow now and have had many dogs. I live in White Marsh and travel to Pikesville just for her.“
“My dog Winston absolutely loves HB&B. When he sees me getting his food ready, he literally leaps through the air until we get to the car. Everyone there greets him with excitement. From his excitement to the warm welcome, this speaks volumes to a pet owner, knowing your beloved pets will be well taken care of in your absence.“
“GREAT groomers, care, customer service etc etc!!! Snazzy Jazzy is everything amazing! Can’t say enough good things about them. I will never take my dog anywhere else. ❤️“
“Bonnie is extremely knowledgeable about dogs and can handle large dogs. The staff is dog savvy as well.“
“Steph was so nice and did such a great job. I just picked Champ up and he looks like a whole new dog. He is very anxious with grooming because he had a bad experience somewhere else but she did so great and was very patient with him. The before and after below look totally different.“
“As with any interaction between pet and vet, personality matters. All the staff and doctors are professional and caring, but not all are equally comfortable with my rather anxious herding breed dog. When we found Dr. Howard, we found someone with a true gift, not only to diagnose and treat, but to understand how to work with my boy to keep the visits low stress and positive, and to allow him to enjoy a life that would otherwise be severely curtailed by his overheating disorder. Thanks to her diligence and creativity my boy is able to both be safe, and to enjoy the active lifestyle he needs to be happy. Thank You!“
“Love going to Best Friends, they treat my Shepsky really great and know how to handle him since he can be a handful. They always greet him as soon as he gets in the door and update me every time he stays. I definitely don't have no worries when we leave him there, we know he is in great hands. Thank you Best Friends for all you do.“
“Jessica is the best groomer that I've seen and I dealt with in my whole life when it comes to dogs. I have a five-year-old Pomeranian that I take to her on a regular basis. She is so skillful and talented that people always compliment me on my dog where I got groomed from thanks to her.“
“Maddy and Halie are excellent groomers, I wouldn't trust anybody else with my 3 dogs. Sighthounds can be difficult to work with but they treat them with a loving caring manner“
“Joanna is wonderful! Have been bringing my dog here for 5+ years and have never experienced any issues. Highly recommend!“
“We woke up at 9 this Sunday morning to find our Jardine parrot Jordan had managed to chew open a steel toy chain ring, and it was stuck on his lower beak. The closest emergency vet to us is Annapolis, but they told us they don't treat parrots and told us to call Falls Road. Dorothy answered and told us to bring him right in. It was a 45 minute drive, hoping and praying they'd be able to remove the chain but expecting they'd need to anesthetize him. Dorothy took him straight back when we arrived and we anxiously sat in the waiting room. Not five minutes later, Dr Bloom came out with a chain-free Jordan perched on her hand! They were able to cut it off without putting him under. When we got him home, he ate, drank, and then climbed to his sleeping perch for a well-deserved nap. We are so relieved and grateful.“
“They have a wide variety of pet food and a dog washing stations. Always great customer service“
“Everyone was great! I got in within 2 hours, and went home not long after with my kitty feeling alot better! I definitely found my new homebase vet!“
“I've gone here 20 years now and won't go anywhere else. I've boarded there and always been happy. The vets are top notch with Dr Fioramonti explains the issues and will listen to what you have to say and for my specialty cats like the diabetics Dr Sand will go through complex issues. Now the one comment I hear from others is the building is old and the offices and waiting area is dated and looks old. But I don't go there for the ambiance and if the wait time can sometimes be a little long it's because they are taking time and not rushing people in and out“
“Had our Lab Tucker bathed, brushed and totally pampered. What a wonderful job they did!!!!“