“We have been using Priority for several years. For this visit, we called when we noticed our kitchen disposal was leaking. Tim and Darren were able to come out the next day and were on time and professional. While here, they were able to accommodate another repair, which I hadn’t mentioned when scheduling the appointment.“
“Highly recommended. Did a great job replacing an old garbage disposal. Answered all questions and left no mess whatsoever.
I will be using their services again.“
“Excellent customer service. Same day appointment and took care of an ongoing clogged drain issue. Very friendly and explained the entire process. Explained how to prevent issues in the future and what additional steps could be taken if the issue reoccurs.“
“We were experiencing an issue with our A/C at our business. I called several company's and Universal was the only to answer the phone. Others eventually called back but several hours later. Universal told me they could have someone out the same day and gave me a time slot. The Technician arrived early and within a few hours determined the problem and ordered the parts. The next day I received a call the parts came in and they were coming right out to replace. The technician also provided advice on a few things to make sure the unit was operating optimally. Everyone I spoke with was friendly and helpful. I will call them again if we ever experience other issues with our system. Thanks to all the technicians who worked on the unit and the office staff who took my calls and scheduled the service.“
“Absolutely recommend them above everyone else. Father & son company.. Called at 1pm and talked to I assume the owner who said his son would be out..2 hours later my very-difficult-spot-for-a-pipe-to-work-in leak was all fixed by his son. Very friendly, very efficient and honestly, they should be charging more compared to other plumbers I called. They don't price gouge you just to step in your door. Will be calling them immediately next time.. And I am sure there will be more leaks in this house! Highly recommend!“
“The Elite team is top notch. The main difference is they truly care and want to find the right solution at a fair price. The larger competitors are looking for an aggressive price irrespective of the quality of the solution. We had a major sewer line issue and Elite was on the spot fast, identified and temporarily solved the issue, then permanently fixed the issue. They know their stuff and provide a high level of service.“
“Had water Back up in my commercial building a couple of times Called this company out to camera the line was told $450.00 was the cost. The gentleman arrived and and said he can't camera with water in the line in which I was never told this and had no clue. Had my workers there and said OK give me 5 min to dig hole and let water out he left called him and he said I couldn't wait and I cant come back for a couple months I need my job done this week I cannot wait a couple months and was told o' well good luck try to reach out and find another company by the office after I paid $175.00 and was told no refund“
“Prompt and fast. Problem found and repaired within a few hours. Onsite tech was great“