Called for an appointment, they came out and change the phone quoted price, so didn't accept the serviceL
July 2019
My home warranty company scheduled repair service with this company on 72319 8-12 and not only did they not show up for the scheduled and confirmed, via text and email today, but according to my warranty company they have refused to service my AC with the new parts requested by the warranty company. When I called Pasadena Heating and Air the manager had no knowledge of this information and was extremely rude, and unprofessional. He had no knowledge that the technician Cameron had cancelled the order or why until I called to complain about him not showing up for the scheduled repair appointment today 8-12. I would not recommend this company for nothing AC related.
Called for an appointment, they came out and change the phone quoted price, so didn't accept the serviceL
My home warranty company scheduled repair service with this company on 72319 8-12 and not only did they not show up for the scheduled and confirmed, via text and email today, but according to my warranty company they have refused to service my AC with the new parts requested by the warranty company. When I called Pasadena Heating and Air the manager had no knowledge of this information and was extremely rude, and unprofessional. He had no knowledge that the technician Cameron had cancelled the order or why until I called to complain about him not showing up for the scheduled repair appointment today 8-12. I would not recommend this company for nothing AC related.