About Benjamin Franklin Plumbing of Pasadena
Benjamin Franklin Plumbing in Pasadena provides professional and communicative service, with staff such as Ben and Steve delivering excellent work in installations and repairs. They are known for their timeliness, knowledge, and politeness, making for a positive experience. The office staff is highly regarded, and their prices are considered reasonable compared to others. Customers have praised the company's quick and efficient service, noting that technicians like Ke and Josh complete jobs such as installing dishwashers or replacing garbage disposals in less than two hours. Ke, in particular, has been recognized for her honesty, speed, and thoroughness, with many customers feeling very comfortable and confident with her as their plumber. Overall, Benjamin Franklin Plumbing is recommended for its reliable, fast, and friendly service.
Fantastic service, fair price, prompt and courageous. Definitely recommend!
We received a next day appointment after our call regarding a recurring clogged toilet/backup problem. Josh responded promptly at the time promised. He was extremely knowledgeable and took the time to ensure a thorough examination of the affected system. He explained everything to us in detail, demonstrated the utmost integrity, and represented his company positively. It was a refreshing change from most in the home service industry. Benjamin Franklin Plumbing has secured a new client for our plumbing needs! Thank you for exceptional customer service! Clif & Debbie K (Annapolis)
I had a great experience with Ke and Josh! I called in this morning, they called around 12:30 to say they’d be here by around 1, they came at 1, and they just finished installing my new dishwasher and hauling away my old one. It is now not even 3 pm. The whole thing took less than 2 hours. Thank you so much !