Jim has been helping my family and I to maintain our residential septic system for over five years. He helped the folks who owned the home before us and we all agree he is terrific. Very responsive and simply a pleasure to deal with. God bless Jim even more.
July 2023
Possibly the best customer service I've ever had in any capacity. This is one of the last true** family owned businesses around - 80 years in business! They genuinely care about their trade and providing the best service and education they can for their customers. I texted McDonald about needing a routine septic pump and, because he was in the area, he was at my house in less than twenty minutes. He and his son greeted me with a smile and a \\\"We'll take care of you\\\" attitude. When they were done, they taught me some things about my tank that I didn't know before and how to best take care of it in the future. When it was all done, we chatted... read full review
October 2022
Mr. McDonald was extremely helpful with getting my septic tank emptied. He was on time, very knowledgeable, and very professional. Would recommend him for any job.Service: Drain cleaning
Jim has been helping my family and I to maintain our residential septic system for over five years. He helped the folks who owned the home before us and we all agree he is terrific. Very responsive and simply a pleasure to deal with. God bless Jim even more.
Possibly the best customer service I've ever had in any capacity. This is one of the last true** family owned businesses around - 80 years in business! They genuinely care about their trade and providing the best service and education they can for their customers. I texted McDonald about needing a routine septic pump and, because he was in the area, he was at my house in less than twenty minutes. He and his son greeted me with a smile and a \\\"We'll take care of you\\\" attitude. When they were done, they taught me some things about my tank that I didn't know before and how to best take care of it in the future. When it was all done, we chatted... read full review
Mr. McDonald was extremely helpful with getting my septic tank emptied. He was on time, very knowledgeable, and very professional. Would recommend him for any job.Service: Drain cleaning