We had scheduled work with EcoTek at a home we are renovating. When they arrived at the location we were informed that part of the job was not something they could complete. Only half of the agreed upon work was completed as a result. We called the office with our concerns about our full contract not being fulfilled and they handled the situation respectfully and offered us a full refund as an apology. While we were disappointed with the initial miscommunication between the salesman and the technician at the scene, we are thankful to them for the way it was handled in the end and appreciate the customer service.
May 2024
The young man who did the work did a great job, but I do think they’re expensive. But as they say you get which you pay for. He worked really hard and the gentleman came out and did the assessment showed up the next day and within five days they had me on the schedule which was great. They followed through and did what they said they were going to do.
May 2024
The entire process from scheduling to cleaning and final payment went very smoothly and my home looks like new. I have used this company exclusively for several years to clean multiple properties and have been extremely satisfied with their work. Thank you for your continued excellence.
We had scheduled work with EcoTek at a home we are renovating. When they arrived at the location we were informed that part of the job was not something they could complete. Only half of the agreed upon work was completed as a result. We called the office with our concerns about our full contract not being fulfilled and they handled the situation respectfully and offered us a full refund as an apology. While we were disappointed with the initial miscommunication between the salesman and the technician at the scene, we are thankful to them for the way it was handled in the end and appreciate the customer service.
The young man who did the work did a great job, but I do think they’re expensive. But as they say you get which you pay for. He worked really hard and the gentleman came out and did the assessment showed up the next day and within five days they had me on the schedule which was great. They followed through and did what they said they were going to do.
The entire process from scheduling to cleaning and final payment went very smoothly and my home looks like new. I have used this company exclusively for several years to clean multiple properties and have been extremely satisfied with their work. Thank you for your continued excellence.