From Personal Touch Custom Autoworld
To all of my loyal customers we are now mobile. Personal al Touch Custom Auto World has provided quality service for over 20 years in the Baltimore DC metropolitan area. Founded in 1997 Personal Touch has provided service for large organizations such as BGE Social Security Administration and even our very own Baltimore Ravens to the everyday citizens ... where every car is treated equal whether a Bentley or a Honda. We offer affordable and competitive pricing with quality products and guarantees on all of our services. We are not satisfied until you the customer is satisfied. Owned and operated by Ron Sanders ... you will see him working with his employees guaranteeing satisfaction... Remember “ It’s The Personal Touch That Means So Much
Google: 4.1/5
If I could give less than one star I would! I contacted this business back in July 2022 for tinting services on my new vehicle. I was very pleased and surprised to find that they could fit me in for an appointment as early as the next day!! I arrived for my scheduled appointment and was told that he would be done in about an hour. I patiently waited for more than 2 hours, as a few other customers came in and interrupted the work being done on my vehicle, I was in no rush so I made it clear that I just wanted Ron to take his time and make sure it was done well. He completed the tinting, we inspected from outside the vehicle, I paid for the services, and I was on my way....read full review
I have had the absolute worst experience dealing with this business. I trusted them to tint my windows on my 5 day old vehicle and they damaged the window and door panel on my vehicle and then tried to cover it up with black Majic marker/sharpie pen. They never told me about the damage. I had to go back to them once I discovered it. It’s been over 2 months now dealing with this situation. The owner keeps telling me lies and never returns my calls. He lied and told me that he has insurance and he doesn’t. He’s even hung the phone up on me. Please whatever you do , DO NOT trust this company with your vehicle. The owner is very unprofessional and the work is not good...read full review
My personal friend used this location for window tinting and in doing so the person used the heat gun which in turn burned the door panel on their new vehicle. Initially the owner acknowledged the mistake and agreed to have the repairs fixed yet he ordered the wrong part and the dealership wasn’t able to fix as no receipt or other paperwork was given to them for the dealership to even trace the item and have it re-ordered. In knowing this we both made several attempts to reach out through text, calls and also driving to the business that seems to not be there all of a sudden with No luck , no replies or call backs. So I will definitely say that these positive reviews...read full review