Edward was extremely helpful and was able to resolve my issue with the authenticator app in less than 5 mins! He was extremely nice on the phone and was completely understanding. 10/10, hope he has a great day!
March 2024
I've always had top quality service with Kite. Associates are friendly and knowledgeable, and the communication is amazing. I would recommend them for IT services again and again.ETA: Have had a couple tickets the past few weeks with Kite and the service is still stellar. Can't recommend them enough!ETA Pt 2: Still amazing service! Edward is one of my favorites -- always super friendly, professional, and efficient.
March 2024
Kite Tech response time and problem resolution time is very swift than expected, considering the number of calls they receive. I places a call to them on 2/20/24 for log in issues and the was resolved in matters of minutes.
Edward was extremely helpful and was able to resolve my issue with the authenticator app in less than 5 mins! He was extremely nice on the phone and was completely understanding. 10/10, hope he has a great day!
I've always had top quality service with Kite. Associates are friendly and knowledgeable, and the communication is amazing. I would recommend them for IT services again and again.ETA: Have had a couple tickets the past few weeks with Kite and the service is still stellar. Can't recommend them enough!ETA Pt 2: Still amazing service! Edward is one of my favorites -- always super friendly, professional, and efficient.
Kite Tech response time and problem resolution time is very swift than expected, considering the number of calls they receive. I places a call to them on 2/20/24 for log in issues and the was resolved in matters of minutes.