Our house was built 3 years ago, Cool Breeze installed our ac unit. Long story short, either a part went bad from their original installation or their drain line piping was faulty(my first guess in this case) and the drain line clogged and spilled water over the entirety of the electrical part of the hvac system. The tech said he couldn't be sure whether the motor went bad causing the issue or the clog happened and the water backup fried the parts.
This whole issue could have been prevented by installing a very cheap float switch in the primary drain pan. The water went over everything. Even our heating components may be affected, which cool breeze said may cost... read full review
August 2024
We just switched from Blue Dot, which we had for years and thought was okayish. First impression with Cool Breeze was good. Bryan actually arrived slightly ahead of schedule. He did the work quickly, efficiently and successfully. He answered all our questions. We opted for the annual plan which is $50 cheaper than the Blue Dot plan. So we'll see but so far so good..
August 2024
Excellent service, excellent work. Brian came to look at my system, which had stopped blowing cold air. Needed a capacitor replaced on our old outdoor unit. Brian had it on his truck and was able to replace in less than an hour. Brian was extremely professional and courteous throughout the visit. He double checked the rest of my system to make sure everything was working properly after the capacitor replacement, and even recommended a better filter to use.
Our house was built 3 years ago, Cool Breeze installed our ac unit. Long story short, either a part went bad from their original installation or their drain line piping was faulty(my first guess in this case) and the drain line clogged and spilled water over the entirety of the electrical part of the hvac system. The tech said he couldn't be sure whether the motor went bad causing the issue or the clog happened and the water backup fried the parts. This whole issue could have been prevented by installing a very cheap float switch in the primary drain pan. The water went over everything. Even our heating components may be affected, which cool breeze said may cost... read full review
We just switched from Blue Dot, which we had for years and thought was okayish. First impression with Cool Breeze was good. Bryan actually arrived slightly ahead of schedule. He did the work quickly, efficiently and successfully. He answered all our questions. We opted for the annual plan which is $50 cheaper than the Blue Dot plan. So we'll see but so far so good..
Excellent service, excellent work. Brian came to look at my system, which had stopped blowing cold air. Needed a capacitor replaced on our old outdoor unit. Brian had it on his truck and was able to replace in less than an hour. Brian was extremely professional and courteous throughout the visit. He double checked the rest of my system to make sure everything was working properly after the capacitor replacement, and even recommended a better filter to use.