I ended up at the wrong Auto Spa, but once I arrived Bryce gave us a complementary wash. The staff was very polite and I will come back, not only because I got a complementary wash, but because the customer service was amazing!
October 2024
Really like this location because it’s close to my house. I give it 5 stars because I’ve always had a good experience here. The staff are always courteous and on top of their job. The location is always clean and the equipment is always in working order. My only gripe about this location is that the vacuum area is too small. I’ve never counted but I doubt more than 10-12 cars fit in the lot and at high volume periods. There’s always a line which inevitably causes congestion. But other than that great place to be a member.
October 2024
Fantastic staff and support at Odenton Auto Spa, especially from Bryce K (on-site manager) who really went above & beyond helping me out with some tough grime on the car - additionally, the guy was all over the place taking care of trash, cloths, vacuums line queuing, and other customers. Appreciate his attention to detail and overall great customer service.
I ended up at the wrong Auto Spa, but once I arrived Bryce gave us a complementary wash. The staff was very polite and I will come back, not only because I got a complementary wash, but because the customer service was amazing!
Really like this location because it’s close to my house. I give it 5 stars because I’ve always had a good experience here. The staff are always courteous and on top of their job. The location is always clean and the equipment is always in working order. My only gripe about this location is that the vacuum area is too small. I’ve never counted but I doubt more than 10-12 cars fit in the lot and at high volume periods. There’s always a line which inevitably causes congestion. But other than that great place to be a member.
Fantastic staff and support at Odenton Auto Spa, especially from Bryce K (on-site manager) who really went above & beyond helping me out with some tough grime on the car - additionally, the guy was all over the place taking care of trash, cloths, vacuums line queuing, and other customers. Appreciate his attention to detail and overall great customer service.