One Hour Air Conditioning & Heating of Mount Airy

One Hour Air Conditioning & Heating of Mount Airy prioritizes customer satisfaction and timely service. The company guarantees its work for two years and ensures technicians arrive on time. Customers have praised the professionalism and knowledge of technicians. Reviewers appreciate thorough explanations, helpful advice, and respect for their homes. Allen Powell from sales is noted for his respectful and thorough approach during assessments, providing a variety of options without pressure. Customers have shared that their experiences with the team over the years have been A++. The entire team is responsive and offers invaluable technical advice, showing both know-how and empathy from the first call to installation. Technicians like Ed K, Brandon, and Tyler have been recognized for excellent communication, being cheerful, skilled, efficient, and professional. Tyler took great care, was respectful of the house, covered his boots, and cleaned up the space. Ed K found the issue quickly and got the customer back to being cool in no time. Brandon serviced the unit, pointing out things that needed to be fixed and things that were good. Overall, One Hour Air Conditioning & Heating of Mount Airy is highly regarded for its reliable service and customer-focused approach, ensuring satisfaction from start to finish.