AAction Flooring

Dec 2022

I had a superb experience. As a realtor I should know a lot about picking good priced show room and Aaction is exponentially better than most other showrooms I have been to. Five star experience to boot.

Oct 2022

My basement was flooded so I received a referral from my insurance company about Aaction Home Repairs located in Millersville, Maryland. They began work in late May of 2022 and job ended in October 2022. I understand that testing of asbestos flooring tiles were needed during the mitigation work so this took time, but in my opinion this aspect of the job took way too long (4.5 months) to complete. I felt pure frustration and shared my complaints with my insurance company and the company. The insurance adjuster had agreed the timing of completion of the job was excessive. There we're weeks that had passed by with zero contact from management to inform me of updates as to why the delayed progressions took so long. And Keith, the owner, was not available to address my concerns. Let's say the beginning mitigation work took most of the duration of the entire workload.On a good note, I found workers to be pleasant and competent which meant a lot when dealing with in-home repairs. When the job had moved towards completion in the final projects, the company had a newly hired project mgr named John W. John W. was a godsend. He had a willingness to listen and address my concerns from the get go and once the job was completed which was within two weeks, it looked beautiful. John W. is a serious asset to this company and he gets a 5 star rating while the company gets a 3 star rating.Finally, minus the overdrawn delayed work activity periods and company's lack of communication skills that could have informed me of any job delays, I can recommend this company to others who are in need of home repairs with some caution attached. Know in advance of the time duration of your work project and if complaints and phone calls go by unaddressed or unanswered by the company, and if applicable, don't hesitate to get your insurance adjuster involved to help resolve your job concerns.

Jan 2021

Great company! We have done several projects and have been very happy with all of them. Our roof, garden patio and siding have all turned out great. From the planning through completion they are very attentive and receptive to input.