About Helen’s Nail & Spa
Helen's Nail & Spa is a local nail salon that has received mixed reviews. While some customers have praised the salon's great service, talented nail technicians, and clean, inviting atmosphere, others have reported issues with the owner's unprofessional behavior and tardiness. The salon is known for its polished, well-shaped nails, and customers have been satisfied with the quality of services like polish removal and dip nails. However, the owner has been described as rude, careless, and lacking in proper sanitization procedures, even injuring one customer. Despite these concerns, the salon's skilled nail technicians, like Ann, have been highlighted for their kindness, talent, and ability to provide excellent manicures. Customers have expressed a willingness to return, particularly to work with the talented staff, but caution is advised when dealing with the owner.
I've known Helen for 14 years and have seen a major decline in her work ethic and attitude. She does nails excellent but she's typically late. She typically makes appointments and are either late to them or will be running behind, not giving herself adequate time for service. A recent appointment she arrived over an hour late. I'm hoping to find a place closer to home... Best of luck to her and the business.
Went here for the 1st time and will definitely be going back! Great service, very sweet nail tech, and I was soo happy with my nails! Salon was bright, clean, and inviting. My nails were exactly what I wanted, super polished, and shaped to perfection. I got dip and they weren't clumpy like I've had in the past.Services: Polish removal
Ann was absolutely amazing and my nails look and feel beautiful! If this review was only about her it would be an easy 5/5 she was kind, talented, and I look forward to going back to her in the future. All that being said, the boss/I assume owner, who said his name is Henry though I don't know if I believe him, was the one to start my service, in the two minutes he worked on me he managed to be more than a little rude, cut my finger twice, and didnt even sanitize or apologize for injuring me! Thank goodness he moved me over to Ann because I was 2 seconds from walking out of the business and not returning. Anyone who goes here be very wary of the man there, he does...read full review