About Chason Service Engineers Inc
Chason Service Engineers, Inc. is a family-owned HVAC company that has been providing prompt, high-quality service for air conditioning and heating systems since 1946. Customers can expect friendly and knowledgeable technicians, as well as reliable 24/7 availability. The company is known for its premium Carrier products and an "old-timey" approach to customer service, focusing on personal touch, honesty, and fairness. Recent reviews highlight the quick response times, with technicians like Juri arriving within an hour of a call. Customers appreciate the professional and competent service during the quote process and installation, as noted by the positive experiences with Tim and Matt. Chason Service Engineers has earned a reputation as the best HVAC contractor, offering excellent service and reliability, even on weekends and during emergencies. Many customers express satisfaction with the ease of scheduling repairs and the thoroughness of the technicians, who ensure everything is working well after service.
Fast and courteous service. Honest, knowledgable and dependable technicians went above and beyond to get my furnace repaired. I would highly recommend Chason Service Engineers.
Good Afternoon Bob, Per our conversation today, I simply could not let the day end without saying two words, “Thank you.” As you know, one of your techs, John, stopped at the house today, to check our three new units (which were just installed this past fall). Although we had the time to check the units to see if they were heating correctly in late fall, we had decided to check the A/C units later. Therefore, when I heard a strange clicking sound coming from one of the units a few weeks ago, I called you immediately. Bob, not only did you re-assure me that you’d check out the units, but you actually gave me an internal feeling of “peace of mind.” I say this only because I consider us to both be “old school.” In short, we grew up in an age where your “word” or a simple “handshake” meant something. At the same time, this is why I feel compelled to send you a note about the professionalism and the politeness that has been displayed, whenever one of your employees has stopped by our house. Seriously, even though you and I reminisced about the old days, I wasn’t sure if it was a fluke (pardon the expression), that your employees were so friendly and polite. Plus, and this might sound silly, but to a degree (especially with John’s visit and work today), it felt as though I had a long time trusted friend working in my home. He made sure that he explained everything to me, and told me exactly what he had done. Also, he made sure that if any sounds came back, that he was only a phone call away. Therefore, I feel obligated to thank you for being an employer who strives to settle for nothing but high standards in hiring employees. This reflects directly back on your morals and values. In closing, thank you from the bottom of my heart, for being who you are. Also, please thank John and your other employees on my behalf. Please stay safe and healthy. Bill Keimig
These guys are top notch. Rescue friendly and helped with permitting, fixing of issues and obtaining final approval for our barn to take care of animals in need as a temporary home until securing fosters and adopters. Communication was amazing, service was impeccable. We can’t express how much we appreciate Bob and his team for helping us!!