Service was good, but I was very disappointed to find out they are not affiliated with Sinai, so they wouldn't validate my parking. When I made the appointment, I was told to go to the Cancer Institute. I was never informed they don't validate parking or that I would be charged. As soon as a patient makes an appointment for this location, the scheduler should inform patients that they will have to pay for parking...When I get my compression socks, I will update this review.
March 2021
Amy Creamer and Jayda Coleman are the experts! They measured me quickly and efficiently for my garments. I felt comfortable and completely at ease under their expertise and caring. It was a positive experience and I highly recommend them!
March 2021
Amy and Bev were lovely until things got tough on the fit. I was initially told if the second pair that they ordered didn’t work that they would “work with me until they found something” at no point did anyone mention they don’t do returns. So when the second pair that came with a hole in them didn’t work and I called no one called me back. I called multiple days. I finally got ahold of someone on Tuesday after calling from Thursday to then be told they were not returnable and was yelled at that “they fit you I’ve been doing this 11 years!” No one offered me to come back in to check the fit at all or any other solution. So now I’m stuck with a pair of... read full review
Service was good, but I was very disappointed to find out they are not affiliated with Sinai, so they wouldn't validate my parking. When I made the appointment, I was told to go to the Cancer Institute. I was never informed they don't validate parking or that I would be charged. As soon as a patient makes an appointment for this location, the scheduler should inform patients that they will have to pay for parking...When I get my compression socks, I will update this review.
Amy Creamer and Jayda Coleman are the experts! They measured me quickly and efficiently for my garments. I felt comfortable and completely at ease under their expertise and caring. It was a positive experience and I highly recommend them!
Amy and Bev were lovely until things got tough on the fit. I was initially told if the second pair that they ordered didn’t work that they would “work with me until they found something” at no point did anyone mention they don’t do returns. So when the second pair that came with a hole in them didn’t work and I called no one called me back. I called multiple days. I finally got ahold of someone on Tuesday after calling from Thursday to then be told they were not returnable and was yelled at that “they fit you I’ve been doing this 11 years!” No one offered me to come back in to check the fit at all or any other solution. So now I’m stuck with a pair of... read full review