About Apria Healthcare
Reviews for Apria Healthcare
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Apria Healthcare is a large provider of home healthcare services. They offer various services, including oxygen therapy, sleep apnea treatment, and wound therapy. Customers praise the company's quick response times and helpful staff. Reviewers highlight the kindness and professionalism of the representatives who arranged deliveries and answered questions. They appreciate the drivers who deliver equipment and explain how to use it. One customer noted the driver's honesty about the bed's thin mattress and offered helpful suggestions for improvement. New customers express satisfaction with their experiences, noting prompt follow-up after receiving equipment like the ResMed machine. The process of receiving items, such as rolling walkers, is described as convenient, although there is a desire for better communication regarding specific needs, like seat sizes. Overall, customers appreciate the support and care they receive from Apria Healthcare.
Update: Went to my local location and the manager, Chloe, was kind and attentive to my concerns. She was willing to investigate the issue and helped me get my device. I am awaiting more information from her to finish the process, but I appreciated her level of care so far about the current issue. Thank you, Chloe. Once I spoke to people in the flesh, everyone in the office was nice and attentive.
Zero stars if possible. I was prescribed oxygen and cannot get anyone on the phone to deliver it. I've received 2 calls last week promising to deliver and then to set it up but no one ever showed up on the delivery dates. I've been calling several times and spent over...read full review
I was excited to receive the call within hours after my doctor recommended a medical device for my use. Rep did everything and I submitted the paperwork as required and I asked if the item could be shipped or delivered so she put the request to have it shipped to my home. Well after a week passed, then two weeks passed I called the number of my insurance rep but only spoke with people to tell me the item was out of stock. I guess that the standard when folks dont want to thoroughly do their job. Well it was approaching a month and still had not received my medical device so I spoke to a relative about the situation and was referred to Tina Courey who and got results....read full review
After switching insurers, I had several companies to choose from, so I chose Apria. The interactions were clunky and the ordering process seemed to lag. Good news is that the product I ordered was correct. I hope future orders flow smoother.