This agency is the worst! Totally unreliable and not attentive. I scheduled an appointment for my 83 years young mom whom needs in-home OT and PT. The Nurse Practitioner (Hawa) was scheduled to come to our residence on a Saturday and never showed when I reached out to her via phone. She stated my mother was never on her schedule then she asked to reschedule for Monday at 9:30 AM in which she called at 9:15 AM stating she was in traffic however she didn’t arrive to our home until 5 PM.
They claim their policy is like all the others Home Care Services; whereas the specialist supposed to call to schedule the visit for the next day. Hawa informed us a... read full review
February 2019
Fun
February 2019
Very bad experience. Staff (Remy) very unprofessional. Would not recommend
This agency is the worst! Totally unreliable and not attentive. I scheduled an appointment for my 83 years young mom whom needs in-home OT and PT. The Nurse Practitioner (Hawa) was scheduled to come to our residence on a Saturday and never showed when I reached out to her via phone. She stated my mother was never on her schedule then she asked to reschedule for Monday at 9:30 AM in which she called at 9:15 AM stating she was in traffic however she didn’t arrive to our home until 5 PM.
They claim their policy is like all the others Home Care Services; whereas the specialist supposed to call to schedule the visit for the next day. Hawa informed us a... read full review
Fun
Very bad experience. Staff (Remy) very unprofessional. Would not recommend