Very bad experience. Staff (Remy) very unprofessional. Would not recommend
May 2016
This review is for the Kensington MD location. Headquarters is Annandale VA. Scheduling nightmare after scheduling nightmare after scheduling nightmare. It took 10 days to get a phys therapy session; we were into week 3 and not even an offer of an Occ Thereapy session scheduling. I am home 24/7. The management/office does not interact or help patients with coordinating scheduling; it is left to the individual therapy or nurse provider. Each is pleasant, but I must now coordinate with 3 providers (PT, OT and Nurse). Sometimes they want to come at the same time. YOU BECOME THE CLEARINGHOUSE FOR THEIR STAFF. The individual providers leave phone messages (often at 7pm to... read full review
Fun
Very bad experience. Staff (Remy) very unprofessional. Would not recommend
This review is for the Kensington MD location. Headquarters is Annandale VA. Scheduling nightmare after scheduling nightmare after scheduling nightmare. It took 10 days to get a phys therapy session; we were into week 3 and not even an offer of an Occ Thereapy session scheduling. I am home 24/7. The management/office does not interact or help patients with coordinating scheduling; it is left to the individual therapy or nurse provider. Each is pleasant, but I must now coordinate with 3 providers (PT, OT and Nurse). Sometimes they want to come at the same time. YOU BECOME THE CLEARINGHOUSE FOR THEIR STAFF. The individual providers leave phone messages (often at 7pm to... read full review