My husband called in the afternoon to find out if there were appointments on Saturdays since the hours say they are open, but the woman who attended to him gave him terrible service, telling him that there were no appointments, that if he wanted something else or that, if They don't want to answer calls, better not work in places with customer services!
January 2024
Although service was nice when I got my eye exam, I waited over a month for a call about when I was going to be able to pick up my glasses but they never called. When I finally decided enough was enough and visit the office again the kind man told me that the people who “took care” of us over a month ago never put the order in. So basically we’re down 70 dollars with no glasses.
November 2023
DO NOT RECOMMEND COMING HERE! The “ manager “ as she claims Danielle is super rude and disrespectful and not to mention this company gives out patients personal information! That is against the law she gave out my personal number and address to different people and have been harassing me. Now I feel like my personal information is in danger. I will be taking accountability and taking this serious. No employee should ever release a patients personal information. Also she kept hanging up the phone on me after every question I had. I have video recordings of her hanging up atleast 5x ( The office claims her name is not Danielle it is Cindy )
My husband called in the afternoon to find out if there were appointments on Saturdays since the hours say they are open, but the woman who attended to him gave him terrible service, telling him that there were no appointments, that if he wanted something else or that, if They don't want to answer calls, better not work in places with customer services!
Although service was nice when I got my eye exam, I waited over a month for a call about when I was going to be able to pick up my glasses but they never called. When I finally decided enough was enough and visit the office again the kind man told me that the people who “took care” of us over a month ago never put the order in. So basically we’re down 70 dollars with no glasses.
DO NOT RECOMMEND COMING HERE! The “ manager “ as she claims Danielle is super rude and disrespectful and not to mention this company gives out patients personal information! That is against the law she gave out my personal number and address to different people and have been harassing me. Now I feel like my personal information is in danger. I will be taking accountability and taking this serious. No employee should ever release a patients personal information. Also she kept hanging up the phone on me after every question I had. I have video recordings of her hanging up atleast 5x ( The office claims her name is not Danielle it is Cindy )