LensCrafters

Aug 2023

I scheduled an eye exam and intended to purchase new frames. This was my first visit to Lens Crafters. I have been a loyal customer of one of their competitors but decided to give them a try by recommendation. I was delighted with everything, including the staff. You're acknowledged as soon as you come in. Everyone was amicable and very knowledgeable about the products. Eric explained the pre-examination test step by step and what each test was for. Dr. Lee was great, and she took her time, asked questions, and explained every step of the way. I selected a pair of frames before sitting with Faith. She selected another pair that fit my face much better, and I fell in love...read full review

Aug 2023

Nice size store and very clean. I went during a week day, late morning. Store associate Neveah helped me with my eye glasses frame and checked my vision plan and made suggestions of the best way to go, which since I used my eye plan this year, I used the discounts Lens Crafters was offering. I used to have my eye exams and used Lens Crafters when they were in another part of the Mall at Prince Georges years ago. Neveah is such a gem!

Jul 2023

This was an AMAZING experience. Everyone is kind and upbeat! The doctor was a liiiiiittttttle rushed acting but that could simply be her way. After a great experience from everyone in the front, I refused to be bothered by the rushiness- is that a word. The tech was friendly, reception was friendly, sales team friendly. I will surely return when the need arises!