Jackie was amazing! She helped me picked out the perfect chain for my father. She was very knowledgeable, extremely patient and very friendly! I will most definitely come back to shop with her. Thank you so much Jackie!
June 2023
The manager has TERRIBLE customer service. They don’t have a return policy even if it’s been a day from purchase and their exchange policy is terrible. Definitely overpriced too. Won’t be back.
April 2023
I arrived at Grand Jewelers to purchase backs for my white gold earrings I was told they didn't have. Also wanted to get my white gold chains fixed the guy looked at me and told me that they did not fix stainless steel didn't know the difference between stainless steel and white gold. I was fit to be tied he was rude arrogant and disgusting I went off. It was obvious he was prejudiced will never ever go there again and I advise all people of color to stay away from that place.
Jackie was amazing! She helped me picked out the perfect chain for my father. She was very knowledgeable, extremely patient and very friendly! I will most definitely come back to shop with her. Thank you so much Jackie!
The manager has TERRIBLE customer service. They don’t have a return policy even if it’s been a day from purchase and their exchange policy is terrible. Definitely overpriced too. Won’t be back.
I arrived at Grand Jewelers to purchase backs for my white gold earrings I was told they didn't have. Also wanted to get my white gold chains fixed the guy looked at me and told me that they did not fix stainless steel didn't know the difference between stainless steel and white gold. I was fit to be tied he was rude arrogant and disgusting I went off. It was obvious he was prejudiced will never ever go there again and I advise all people of color to stay away from that place.