Don't even try it. First when you make an appointment online they don't give you a choice on location. I thought I was choosing the Columbia mall. They say online that the parts are in stock and they are not. We waited more than a month for a part and then they lost our phone when we went back to pick it up. Finally found it a week later. No discount offered. Incompetent.
September 2020
I am so happy that I found Cyberion. They went above and beyond my expectations in providing a very fast MacBook Pro battery replacement. In these Covid times, I need my laptop for virtual - y everything. I went to the Apple genius bar in Columbia on Monday where they tried to convince me to buy a new Mac because my late 2013 15" machine is considered "vintage." My baby has served me well and I'm not ready to throw it in the recycling heap just yet! The Apple genius people told me it's not likely they will be able to source a battery and if I am lucky, I could have my laptop back in a week. I Googled Authorized Mac Repair and set up an appointment... read full review
June 2020
#WorstTechnician #cantFixiPhoneScreen Went in to fix the screen on my iPhone X. The screen became blue-ish but I was fine with it as long as the screen worked. In the evening though it started going a little weird (i.e. jumping and freezing) . The next day the screen went even worse and I noticed that my eyes started hurting; therefore, I started avoiding looking at the screen. The next day things went even worse and lots of vertical lines started appearing and apps that I did not press would start randomly opening. I asked for refund of the $220 fee to replace the screen but the technician did not want to do so. For this reason I recommend all avoid this place!
Don't even try it. First when you make an appointment online they don't give you a choice on location. I thought I was choosing the Columbia mall. They say online that the parts are in stock and they are not. We waited more than a month for a part and then they lost our phone when we went back to pick it up. Finally found it a week later. No discount offered. Incompetent.
I am so happy that I found Cyberion. They went above and beyond my expectations in providing a very fast MacBook Pro battery replacement. In these Covid times, I need my laptop for virtual - y everything. I went to the Apple genius bar in Columbia on Monday where they tried to convince me to buy a new Mac because my late 2013 15" machine is considered "vintage." My baby has served me well and I'm not ready to throw it in the recycling heap just yet! The Apple genius people told me it's not likely they will be able to source a battery and if I am lucky, I could have my laptop back in a week. I Googled Authorized Mac Repair and set up an appointment... read full review
#WorstTechnician #cantFixiPhoneScreen Went in to fix the screen on my iPhone X. The screen became blue-ish but I was fine with it as long as the screen worked. In the evening though it started going a little weird (i.e. jumping and freezing) . The next day the screen went even worse and I noticed that my eyes started hurting; therefore, I started avoiding looking at the screen. The next day things went even worse and lots of vertical lines started appearing and apps that I did not press would start randomly opening. I asked for refund of the $220 fee to replace the screen but the technician did not want to do so. For this reason I recommend all avoid this place!