The worst! To date I’ve been waiting two weeks and two days for contacts. My husband went to pick up said contacts after TWO phone calls from Visual Eyes that the contacts were in BOTH the Greenbelt location AND the Mitchellville location.My husband arrived at the Greenbelt location after work only to find that the contacts were NOT there. [WHY the phone call then????] So, he drove to the Mitchellville location IN RUSH HOUR TRAFFIC—only to be told that “the carrier JUST took the contacts to the Greenbelt location.”Really Visual Eyes??!! What kind of senseless tennis match is that???!!!!At their advising we returned to the Visual Eyes Greenbelt location the... read full review
May 2023
Update .... I have my glasses but was very sad that they don't put your glasses in a case nor do they give you spray for your glasses that's the three stars. Overall like I said at first on my first visit I loved everything and the doctor explained everything to me .
December 2019
A truly awful experience. Lazy, lackadaisical unkempt staff. Refused to provide my PD number for glasses unless i paid extra. Hid the glasses included on my insurance plan, have them hidden in the back on a tray. Avoid at all costs.
The worst! To date I’ve been waiting two weeks and two days for contacts. My husband went to pick up said contacts after TWO phone calls from Visual Eyes that the contacts were in BOTH the Greenbelt location AND the Mitchellville location.My husband arrived at the Greenbelt location after work only to find that the contacts were NOT there. [WHY the phone call then????] So, he drove to the Mitchellville location IN RUSH HOUR TRAFFIC—only to be told that “the carrier JUST took the contacts to the Greenbelt location.”Really Visual Eyes??!! What kind of senseless tennis match is that???!!!!At their advising we returned to the Visual Eyes Greenbelt location the... read full review
Update .... I have my glasses but was very sad that they don't put your glasses in a case nor do they give you spray for your glasses that's the three stars. Overall like I said at first on my first visit I loved everything and the doctor explained everything to me .
A truly awful experience. Lazy, lackadaisical unkempt staff. Refused to provide my PD number for glasses unless i paid extra. Hid the glasses included on my insurance plan, have them hidden in the back on a tray. Avoid at all costs.