I am very satisfied with Dr Katherine Thompson and her staff. She gives a thorough exam, without rushing you and the exam Includes blood pressure screening. Dr Thompson listens and reviews my notes from previous years. Tanya and the other staff are all pleasant, knowledgeable, experienced and have worked there for many, many years. I am not an easy patient/customer and I highly recommend this practice.
April 2024
Dr. Thompson is so precise and meticulous when it comes to my eyes and I personally take this is a good thing. I love that she's so particular when it comes to the healthiness of my eyes. After all, we only get one pair of them. They have such a huge variety of glasses to choose from. I'm absolutely in love with that. Dr. Thompson also is very engaging and personable with me and I greatly appreciate that. I may only see her once a year but I greatly appreciate it and everything her office does for us, she's phenomenal. So elated I found someone with a genuine passion for their job. Thank you Dr. Thompson, see you next year. ??
January 2024
I had a great experience here. Dr. Thompson (the father) was very friendly and knowledgeable and explain everything clearly. The staff worked with me quickly when I wanted to make a change in my new lenses.The only downside I can think of is their billing department. I had an issue that was confusing and seemed to be in conflict with what I understood regarding my insurance, but there is not an option to speak to someone in billing. The employees could only email the person from billing and it took her awhile to get back before resolving the issue. However, I feel that's more of a knock on the billing department than the practice. I'd still recommend this place.
I am very satisfied with Dr Katherine Thompson and her staff. She gives a thorough exam, without rushing you and the exam Includes blood pressure screening. Dr Thompson listens and reviews my notes from previous years. Tanya and the other staff are all pleasant, knowledgeable, experienced and have worked there for many, many years. I am not an easy patient/customer and I highly recommend this practice.
Dr. Thompson is so precise and meticulous when it comes to my eyes and I personally take this is a good thing. I love that she's so particular when it comes to the healthiness of my eyes. After all, we only get one pair of them. They have such a huge variety of glasses to choose from. I'm absolutely in love with that. Dr. Thompson also is very engaging and personable with me and I greatly appreciate that. I may only see her once a year but I greatly appreciate it and everything her office does for us, she's phenomenal. So elated I found someone with a genuine passion for their job. Thank you Dr. Thompson, see you next year. ??
I had a great experience here. Dr. Thompson (the father) was very friendly and knowledgeable and explain everything clearly. The staff worked with me quickly when I wanted to make a change in my new lenses.The only downside I can think of is their billing department. I had an issue that was confusing and seemed to be in conflict with what I understood regarding my insurance, but there is not an option to speak to someone in billing. The employees could only email the person from billing and it took her awhile to get back before resolving the issue. However, I feel that's more of a knock on the billing department than the practice. I'd still recommend this place.