I recommend this location to everyone looking to get a exam and glasses, very friendly and informative staff that works here.never experience the virtual exam before but it was great and a large selection of glasses. Just went back and ordered a spare pair of every day glasses and a pair to watch TV in bed.highly recommend this store
November 2024
Forgive me but I don’t recall the young African-American female that assisted me at this location. She was very knowledgeable patient and also hilarious my needs were met 100 percent. However trying to reach the store by phone was a different experience, do better please.
October 2024
Had an issue with my prescription glasses from a different location. Megan, the general manager, worked with me and showed me all the options available to me - eventually reaching a solution better than expected.
While I can’t speak to the service of the doctors, as I did not interact with them, I was beyond impressed with the customer service I received at this store by the front of house staff. The staff I interacted with (Luce & Megan) was courteous, patient, and understanding. This is hands down the best service I’ve received from Visionworks in all of Maryland - and I don’t say that lightly. I wouldn’t hesitate driving hours just to... read full review
I recommend this location to everyone looking to get a exam and glasses, very friendly and informative staff that works here.never experience the virtual exam before but it was great and a large selection of glasses. Just went back and ordered a spare pair of every day glasses and a pair to watch TV in bed.highly recommend this store
Forgive me but I don’t recall the young African-American female that assisted me at this location. She was very knowledgeable patient and also hilarious my needs were met 100 percent. However trying to reach the store by phone was a different experience, do better please.
Had an issue with my prescription glasses from a different location. Megan, the general manager, worked with me and showed me all the options available to me - eventually reaching a solution better than expected.
While I can’t speak to the service of the doctors, as I did not interact with them, I was beyond impressed with the customer service I received at this store by the front of house staff. The staff I interacted with (Luce & Megan) was courteous, patient, and understanding. This is hands down the best service I’ve received from Visionworks in all of Maryland - and I don’t say that lightly. I wouldn’t hesitate driving hours just to... read full review