About Sears Appliance Repair
Sears Appliance Repair has been providing appliance repair services since 1956, earning over 850,000 5-star reviews nationwide. They offer quick same-day or next-day appointments for a variety of appliances, including washers, dryers, refrigerators, and more, regardless of the brand. Customers appreciate the excellent communication and customer service from technicians, who are known for being kind and efficient. However, there have been some issues with minor details, such as improper reassembly after repairs. Overall, Sears Appliance Repair is committed to diagnosing and fixing appliance issues with a 90-day satisfaction guarantee. Customers have praised the technicians for their professionalism and expertise. One customer mentioned that the technician, John, did an excellent job servicing their washer, dryer, and gas stove, and was very polite and respectful. Another customer appreciated the technician's thorough explanation of the situation when he was unable to fix the issue due to unavailable parts for a discontinued refrigerator. The company's communication, such as the ability to track the technician's arrival, has also been highlighted as a positive aspect.
Service technician was very polite and professional he did a fantastic job he told me what he did and why the area was clean I was impressed would like to get all my service from sears
John is just a straight shooter very honest very kind. I actually canceled my appointment probably seven times but I'm really glad It didn't stick. I'm in real estate and I work with a lot of contractors and John was probably one of the best HVAC technicians I've ever talked to. Very happy I had him in my home
Great experience and knowledge and good customer service. However the only concern and issue I have is one of the service Technicians should have known better to pour the excess dirty water that was removed from the wash machine repair. I expected that he would use the toilet or outside to dispose of the water, however he used the bathroom sink to dispose of the water.
But overall two good that was very professional and knowledgeable. Great work done!