My Glen Burnie Valet - PERMANENTLY CLOSED

Aug 2022

I brought in a pair of pants and a leather glove that needed repair. Both items were repaired perfectly and on time. I highly recommend My Glen Burnie Valet for all your seamstress needs. They do excellent work at a fair price.

Jun 2020

Mr and Mrs Young are absolutely amazing. I’m continuously in there harassing Mr. Young early in the morning for my dry cleaning needs, but yesterday evening I was in desperate need of an alteration on a dress for an upcoming ball. Not only did the dress turn out absolutely beautiful, Mrs Young expedited the he alteration, reconstruction the back of my dress in less than 24 hours. Her customer service made me feel as if I was family . This will always be my cleaners. Thank you soooooo much!

Jun 2020

They were friendly when I dropped of my wedding dress on a Saturday. and the price was reasonable for a steaming(was able to pick it up Wednesday, but couldn't so I picked it up Thursday). (hence the two stars instead of one).My issue is that, when I got my dress back there were black spots on all the buttons of my dress, and streaks on the dress. She admitted she didn't know, and said that she would try to get out.This is Thursday, and my wedding is Saturday(so I'm already nervous, and upset. This is a NEW dress, and it's already dirty). I return my dress to the shop, hoping that they "can" get it out. She made it sound like she had to "send my dress out" of the shop to get it steamed when I first dropped it off. So "I'm thinning MY dress left the shop??" I didn't ask about it then, I was more concerned about getting the spots out.I call the next day so see if my dress is ready, and she said nothing of the condition of my dress. I go back to pick it up, and the spots are still there, only lightened. She swears she did everything she could, but there was still spots on the buttons. We literately go back and fourth about the condition of the buttons. That you can't see them in photos, but I would know that they were still dirty. I moved on from that, and asked how it could have gotten dirty. Shes saying it's not her responsibility, if the dress is dirty(HOW is it not your responsibility? It's in your shop!), so I asked this time about my dress leaving the shop. And she got really mad saying it never left the shop, even though the day before she made it sound like it did.She even admitted that she didn't even look at the condition of the dress before she got starred, and didn't check after she finished. (What shop dosen't do that?)The conversation went completely down hill from there to the point she accused me of not only buying a sample dress since(which I didn't since it took three weeks to get it from the shop I bought it from) though I said it was a $300 dress(not that you can't buy a brand new dress for $300, if you don't look hard enough), but purposely getting the dress dirty(For what reason would I ruin the reason I got this dress in the first place?).I got some of my money back, but I will never go back to this shop.FYI: We got the spots out ourselves with oxi-clean and water.