JCPenney Portraits

Jun 2024

Horrible experience !! I sat for 2 hours while 2 other families had their photo shoot. Mind you I am special needs parent and my child couldn’t keep waiting. I left and didn’t buy any photos I picked out. This was a horrible experience and it was my son birthday and he almost missed his party because of a 2 hour plus wait. I won’t ever return

May 2024

Appointment was at 1:15 it’s now 1:52 and we are still waiting to take pictures. I won’t be back! This is ridiculous! I’m sitting here as another family takes pictures. I have somewhere to be by 240 which won’t leave me long to take pictures. I will be reaching out to management. I’m extremely pissed off.

Mar 2024

Never coming back. We had to sit through another family's photo session before checking out. Our 20 minute photo session turned into waiting over an hour and a half to check out. Prices are also completely unreasonable, especially if you don't have Groupon.