“Had a few outfits tailored because I am short. Quick service and my outfits look good with and without heels“
“I recently had the pleasure of utilizing your dry cleaning services, and I must say, the experience was nothing short of exceptional, thanks to Eddie and Sonia. From start to finish, they exhibited a level of professionalism and dedication that truly sets your establishment apart.Firstly, Eddie greeted me with a warm smile and took the time to understand my specific needs. His attention to detail and willingness to go above and beyond to ensure my satisfaction were truly impressive. He carefully inspected each item, noting any special instructions or concerns I had.Sonia, on the other hand, was incredibly efficient and thorough in handling the cleaning process. She demonstrated an expert understanding of fabric care and treated each garment with the utmost care and precision. I was particularly impressed by her ability to remove stubborn stains, leaving my clothes looking as good as new.Overall, my experience at your dry cleaning establishment was made memorable by the outstanding service provided by Eddie and Sonya. Their professionalism, attention to detail, and commitment to customer satisfaction have earned my loyalty, and I will certainly be returning for all my future dry cleaning needs. Thank you, Eddie and Sonya, for setting the bar high and delivering an exceptional customer experience.“
“they're amazing! i randomly found out my dry cleaners closed and i searched for another good one nearby and found them. they're super friendly and have hemmed a few of my pants for me. they are a bit pricey but they altered my pants well and ate very time efficient.“
“I had the waist of two pairs of jeans taken in. One pair were definitely rejects from the Levi's store because the waist was so awkwardly large, but I got a great deal on them at Marshall's so I figured what the heck. The better fitting of the two came out great, and she dang near worked a miracle taking in the pair of Levi's. She must have had to rebuild the entire waist. Very happy with the results. A bit pricey (though I have no reference), about $30 a pair, which is more than I paid for the pants. But honestly they fit so well that I'll save myself the headache of continuing to buy more pants that fit in the thighs, but are too big in the waist. Just fyi, she doesn't call when items are ready to be picked up IME, but I live close and just swing by around the expected completion date.“
“The lady at front is always friendly and happy to see her customers. I’ve been coming here for years while I lived in Woodley Gardens and I still come here after I moved to the other side of Rockville. I have made alterations including mending sweaters that have been eaten by moth–their work is exceptional.“
“This business is very customer focused. Clothing and bedding are superbly clean. The staff are professional and personable. The storefront is clean even though it shows its age. Excellent experience here each time for the last 5 years.“
“Wow what great personalized and friendly service in the most convenient place possible. Might buy more clothes just to go here more often. Support this local business!“
“They did SUCH an amazing job with my winter wool pea coat, my husbands ethnic wear Kurta Pyjama and white dress shirt. They were able to get stains out I thought would never come out! I came here because of their organic cleaning solutions and I didn’t want any harsh chemicals used on delicate ethnic wear. Very satisfied and will definitely have all my dry cleaning done here in the future!“
“This is a great place for all your ironing and hemming clothes. The staff is really nice and Liston to what you have to say and give you an opinion. They are quick and professional young ladies. My neighbor actually recommended this place and I have gone twice now with being happy.“
“Best experience I have ever had with (complex!) clothing alterations at a great price. Owner also super friendly. Highly recommend ?“
“Grace was easy to work with and gave me a realistic timeline for the service, and met that timeline successfully! I had my maid of honor dress altered as it was too tall. The aftermath turned out really well. I wanted the dress to be floor length. When I tried it on, it was the perfect floor-length with my heels on.Service: Clothing alterations & repairs“
“Great work. Fair prices. After getting a few things done, we returned with more things to be altered.“
“I brought a torn hoodie for repairs and it was fixed in 11 minutes. I couldn't ask for more. It was a very clean and well-lit space.“
“Good service in the area of alterations, fair prices.I recommend that you do your alterations in that place since it has a lady who does very good sewing and clothing repairs.“
“I just wanted to update my review. The week I wrote my original review (below -), Gina Anderson, one of the owners at Zips, called me to share that she had already been in conversation with their 3rd party company (Mid Atlantic Leather Cleaners) who they send Uggs to for cleaning. She updated me that she had talked to the owner, and they would be issuing me a new replacement pair or reimbursing me. I ended up receiving a check from the 3rd party cleaners to cover the cost of replacing my boots. I am thankful to Gina for handling the issue appropriately and fairly! I also updated my ratings from 1 to 4 stars.I am infuriated and utterly disappointed by my experience with Zips Drycleaners in the Rio. They accepted my pair of Uggs for special leather dry cleaning on 11/20/23, for the price of $39.99 and shared that they would be ready for pick up on 12/14. When I arrived on 12/14/23, they were not available for pick up and the staff shared that the Uggs get sent to another business that handles dry cleaning of Uggs, and they asked me to check back in a few days. I was out of town for the holidays, went back on 1/5/24. They had the Uggs available for pick up, but I was shocked to see a punctured hole in the middle portion of one of my Uggs. The hole goes is all the way though and it looks like maybe one of the tools they used to clean the Uggs damaged it. I spoke with Raul Cruz and Catherine who kept saying that they were not responsible for the damages and wanted to return my damaged Uggs back to me, however after a long discussion, they held on to the boots and said that they would have Marcela, their manager call me and also talk with their 3rd party Ugg cleaning vendor and show them the boots to see what could be done. Marcela called me later in the afternoon on 1/5/24 sharing that she would talk with the 3rd party and get back to me. Today is 1/24/24. I have still not heard back from Marcela or from any other staff at Zip cleaners on the outcome of what is to happen with my Ugg boots. I have also tried calling them numerous times, and have not been able to connect with a person. They still have my boots in possession, and it's now been over 2 months since this process started. They have no sense of accountability or professionalism. I'm now in the process of filing an official complaint with the Consumer Protection Agencies and the BBB.“
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
Sewing And Alterations
“Vilma was very courteous, welcoming and polite. It was a pleasure doing business with her.“