I will definitely use Daphne's cleaning service again. I still can't believe how great of a job they did with such short notice.Service: Deep clean
March 2020
Had a similar experience as Lexi below, booked through amazon home services. They tried to arrive at a time outside the agreed upon window, when I politely corrected them they agreed upon a time, then arrived two hours late. The representative for Daphne’s then tried to charge me 50% more for the agreed upon cleaning, stating that since there was some light debris on the floor from the actual moving (I paid for a “move out cleaning”) that it was outside the scope. The man did not have a simple broom apparently (this is a cleaning company?). I ended up picking up the “debris” by hand in 3 minutes myself. After trying to strong arm me, I agreed they can just cancel... read full review
March 2020
I used Amazon Home Services to schedule an appointment with Daphne's (they accepted my bid for a specific time and date). This was scheduled several weeks prior to the planned date, with plenty of time for adjustments on either end if needed.The night before they were supposed to arrive, they sent a message stating a completely different time than the one we agreed on. No explanation, no apology, no checking to see if this was an OK time. They were just insisting that they were coming at this new time. I wasn't even going to be home at the time they were trying to come here, so it was a no-go.They proceeded to send me really bizarre texts that didn't make... read full review
I will definitely use Daphne's cleaning service again. I still can't believe how great of a job they did with such short notice.Service: Deep clean
Had a similar experience as Lexi below, booked through amazon home services. They tried to arrive at a time outside the agreed upon window, when I politely corrected them they agreed upon a time, then arrived two hours late. The representative for Daphne’s then tried to charge me 50% more for the agreed upon cleaning, stating that since there was some light debris on the floor from the actual moving (I paid for a “move out cleaning”) that it was outside the scope. The man did not have a simple broom apparently (this is a cleaning company?). I ended up picking up the “debris” by hand in 3 minutes myself. After trying to strong arm me, I agreed they can just cancel... read full review
I used Amazon Home Services to schedule an appointment with Daphne's (they accepted my bid for a specific time and date). This was scheduled several weeks prior to the planned date, with plenty of time for adjustments on either end if needed.The night before they were supposed to arrive, they sent a message stating a completely different time than the one we agreed on. No explanation, no apology, no checking to see if this was an OK time. They were just insisting that they were coming at this new time. I wasn't even going to be home at the time they were trying to come here, so it was a no-go.They proceeded to send me really bizarre texts that didn't make... read full review